Client Operations Delivery Analyst, Riyadh, KSA

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Meet the TeamProvides customers with near real-time visibility into their Hardware (HW) and Software (SW) Installed Base (IB).
Enables efficient management of Cisco entitlements throughout their lifecycle and supports informed business decisions.
Collaborates closely with Customer Experience (CX) and Sales teams to deliver valuable insights and solutions.
Drives operational excellence, data accuracy, and risk reduction in a dynamic, customer-focused environment.
Fosters a collaborative and innovative team culture committed to customer success and continuous improvement.
Your ImpactDefine customers’ business structures and identify Cisco HW and SW assets under the service scope.
Build Installed Base (IB) baselines by integrating customer, network, and Cisco data to capture asset attributes.
Conduct ongoing discovery and validation of hardware and software assets, ensuring accurate data and ownership.
Provide insights to support customer reconciliation and validate data for Enterprise Agreements.
Guide customers in developing “Smart Account” strategies and participate in client meetings, reports, and reviews.
Minimum QualificationsDemonstrated ability to analyze large data sets and produce comprehensive, customer-focused reports.
Strong technical knowledge of Cisco products, services, and the broader technology industry.
Minimum 5 years’ experience in customer engagement or service roles.
Bachelor’s degree or equivalent professional experience.
Fluent in English and Arabic.
Preferred QualificationsEffective and assertive communicator who inspires trust in others.
Highly organized with excellent time management skills.
Proactive and self-sufficient problem-solver.
Customer-focused with a can-do attitude and eagerness to deliver exceptional service.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: Apply to this job with an ATS-friendly CV!

https://careers.cisco.com/global/en/job/2000633


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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:



If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:



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... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.


Our leading services and their respective One-time Investment are as follows:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

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We've all heard we need to ”tweak the CV” to match the 'job vacancy’.

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Till Now!

Applying with a generic resumé/CV, does not work, as the Applicant Tracking Software removes non-matching resumé/CV's from the queue of candidates to call for an interview.

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To Do Everything it takes…to find your DREAM JOB.

Navigate here: https://lionify.ai/




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Read the recommendations our customers have given us, on my LinkedIn profile.

https://www.linkedin.com/in/shabbirfkagalwala/details/recommendations/



Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


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Navigate here for the Latest CV Samples & Templates, APPROVED by recruiters. For FREE!:
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Join the Fastest Growing Job Group on LinkedIn:





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Join the Middle East's Best Job Groups on Whatsapp:





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Join our Telegram Group:





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Submit your CV here, as well:





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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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