We need a SC Order Management Senior Analyst,
- Establish and lead a new order management team
- Play a key role in providing an interface between customers and internal for excellent order management
- Support BU Supply Chain in daily business, as well as supporting on tasks linked to order management and business systems support & incident management.
- In addition, the lead will play a key role within the wider team to bring together simplification of processes, looking for continuous improvements and ways to improve the GBS deliverables for BU and other markets.
- Provide and interface between customers and internal for excellent order management
- Managing the day-to-day activities of whole order management team to ensure satisfactory service level across 7 days and standard processes are followed in a accurate & timely manner
- Responsible for recruiting new team members and provide onboarding to them
- Day-to-day people management and building team capability, empowering team members with skills to improve their confidence, product knowledge, and communication skills
- Ensure relevant order management GCS controls executing by team
- Develop winning relationships with key stakeholders within SC function and relevant BU teams, embedding GBS services within the organization
- Act as a point of contact and trusted business partner for Supply Chain team, participating in standard operational review calls with key stakeholders and Business Leaders
- Take accountability for Bank Holiday/Festive planning and planned system downtime with the relevant orders & deliveries moved correctly to ensure continued service levels
- Problem solving and performance improvement related to order management
- Support the HUB Lead with all initiatives to improve GBS service offerings
- Developing and implementing a timeline to achieve targets, delegating tasks to team members, set clear team goals
- Motivating the team to achieve organizational goals
- Conducting performance reviews
- Contributing to the growth of the company through a successful team
- Creating a pleasant working environment that inspires the team
- Fluency in English (both verbal and written)
- Bachelors in Business / Accounting /Economics / Statistics / Mathematics / Engineering
- At least 4 years Customer Service management experience in FMCG demonstrated via managing and coaching a team;
- Ability to lead by example; coaching and mentoring to facilitate the production of a team that is self-sustainable, robust, efficient and innovative
- Demonstrated cross cultural experience
- Demonstrated digital experience with MS Excel & Office kit, SAP knowledge preferred
- Strong & positive influencing skills
- Relationship building
- Motivating a team
- High drive for results for self and the ability to drive others to achieve the same level
- Great team player across all functions
- Looks to overcome internal & external issues by developing effective solutions. Uses own initiative to resolve problems takes preventative measures and seeks improvement.\
- Demonstrates excellent oral and written communication skills in formal and informal settings.
- A very good knowledge of order-take, warehouse and stock management systems and ability to adapt to different systems and processes.
- Able to effectively prioritize and manage own time to reach set deadlines. Works well under pressure, with the ability to multi-task.
- Able to demonstrate high levels of flexibility across 7 days in and outside of office hours.'
- Excellent attention to detail in all aspects
- Positive influencing skills
DETAILS TO REGISTER FOR THIS JOB:
NOTE: Apply to this job with an ATS-friendly CV!
https://www.pepsicojobs.com/main/jobs/431025/job?utm_source=indeed_integration&iis=Job%20Board&iisn=Indeed&indeed-apply-token=73a2d2b2a8d6d5c0a62696875eaebd669103652d3f0c2cd5445d3e66b1592b0f&codes=1-INDEEDNOTE: Apply to this job with an ATS-friendly CV!
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What is an ATS CV?
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Join the Middle East's Best Job Groups on Whatsapp:
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Submit your CV here, as well:
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
Excited about working in the GCC? Click on one of the banner's below...
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!
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