Showing posts with label Customer Support Jobs. Show all posts
Showing posts with label Customer Support Jobs. Show all posts

Customer Service Agent, Technest Support Center, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Customer Service Agent,


The Role
We are looking for highly motivated, dynamic, proactive and customer focused, CUSTOMER SERVICE AGENT with native or professional proficiency in one or more of the following languages: JAPANESE, KOREAN, VIETNAMESE and THAI. The ideal candidates will have excellent communication skills, a positive attitude and the ability to negotiate effectively to ensure a high level of customer satisfaction. Responsibilities: • Handle inbound and outbound calls in a professional manner. • Communicate clearly and confidently in your native or professional language. • Meet or exceed daily calls and performance targets. We Offer: • Full training • Competitive salary + performance-based commissions. • Friendly and supportive team environment. • Opportunity for career growth. • Multicultural workplace. • Working hours 8 hours per day / Saturday and Sundays off.

Requirements
  • Native or Professional Proficiency in JAPANESE, VIETNAMESE, KOREAN or THAI language. • Excellent communication and interpersonal skills. • Strong negotiation abilities. • Basic computer skills. • Previous experience in call center or customer service roles is a plus. • Positive attitude, patience and problem-solving mindset.
About the company
Technest Support is your premier destination for exceptional customer support and communication solutions. Located in Dubai Media City, we offer an extensive range of services designed to meet your unique business needs. Our commitment to excellence ensures that your operations remain smooth, responsive, and connected at all times.





DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!


https://www.gulftalent.com/uae/jobs/customer-service-agent-471017?utm_source=indeed&utm_medium=referral&utm_campaign=xml_feed&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed





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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


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Customer Service Representative, The Cigna Group, Kuwait City, Kuwait

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Customer Service Representative,

Job Summary:
We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services.

Key Responsibilities:
  • Respond promptly to customer inquiries via phone, email, and in-person.
  • Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients.
  • Handle and resolve customer complaints or issues efficiently and professionally.
  • Assist with claim submissions, approvals, and follow-up processes.
  • Coordinate with internal departments such as but not limited to client management, eligibility, claims, pre-authorization and provider networks to resolve customer concerns.
  • Update and maintain customer records and documentation accurately.
  • Ensure compliance with company policies, procedures, and insurance regulations.
  • Interact with internal and external audits including regulatory audits and visits to the offices in a satisfactory manner.
  • Provide feedback on service improvements and customer satisfaction trends.
  • Always maintain confidentiality of information.

Qualification and requirements:
  • Bachelor’s degree Administration, Insurance, Healthcare, or a related field.
  • Experience working in the Kuwaiti healthcare or insurance market.
  • Familiarity with health insurance regulations and practices in Kuwait.
  • Previous experience in customer service, preferably in the insurance or healthcare sector.
  • Strong communication skills in English and Arabic (verbal and written).
  • Good knowledge of medical insurance terminology and processes.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in Microsoft Office and customer service software (CRM systems).
Working hours: Sunday to Thursday, 8 AM to 5 PM (may vary)

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.





DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!


https://jobs.thecignagroup.com/us/en/job/CIGNUS25008989EXTERNALENUS/Customer-Service-Representative?utm_source=indeed&utm_medium=phenom-feeds




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Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

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Customer Satisfaction Reviews, right?

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Visit my LinkedIn Profile, and then scroll down to the Recommendations section.



Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


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Submit your CV here, as well:

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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...


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We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


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Customer Advisor, Bagerz, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Customer Advisor

Overview

Job Description


  • Implement the decisions and directives of the aquatic center management regarding AQS (Reception Quality Service)
  • Report on your work to your direct superiors
  • Respect organizational protocols (internal regulations, safety, hygiene, surveillance, first aid, work organization, dress code, etc.).
  • Ensure user satisfaction Reception, information and marketing mission
  • Welcome and inform users
  • Adopt a welcoming and caring attitude towards all users of the aquatic center and a proactive approach to welcoming, in particular, people with disabilities
  • Ensure the collection of entrance fees, process registrations for activities and process subscriptions
  • Respect the procedures for opening and closing the cash register, cashing up, reception and information
  • Promote services and product sales
  • Actively participate in prospecting new clients
  • Participate in maintenance and cleaning operations during technical shutdowns

Job Requirements

We accept beginners.

Must Be Graduate.

We are looking for a dynamic person who wants to share their expertise.

About Company:
Bagerz, a dynamic and forward-thinking organization, is committed to delivering excellence
across all industries. We are currently on the lookout for passionate professionals
who are eager to grow, innovate, and contribute to meaningful projects in a collaborative
and fast-paced environment.

Job Nature
Full Time
Job Location
Dubai
Job Level
Sr. Position





DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!


https://bagerz.jobs.essute.com/jobs/customer-advisor/




Applied For Many Jobs, But Didn't Get Any Interview Calls?

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Applicant Tracking System Correct Parsing

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Applicant Tracking System Incorrect Parsing

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Submit your CV here, as well:

Submit Your CV for GCC Jobs



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡²


We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...


UAE Vision 2021 Saudi Vision 2030 Qatar Vision 2030 Bahrain Vision 2030 Kuwait Vision 2035 Oman Vision 2040



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡²


SOCIAL INITIATIVE:


We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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