Showing posts with label Call Center Jobs. Show all posts
Showing posts with label Call Center Jobs. Show all posts

Telesales Officer, Al Mulla Group, Kuwait City, Kuwait

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Telesales Officer,

Job Requirements
Educational Qualifications
Education Degree
: Bachelor
Major
: Business Administration / Arts/ Marketing or any equivalent qualification
Experience
Years of Experience
: 3 - 4 Years
Field of Experience
: Tele-sales / Telemarketing experience of cross product portfolio
Skills
• Excellent command of verbal & written English and Arabic languages • Proficiency in Microsoft Office (Word, PowerPoint, and Excel) and email communication • Excels at customer service • Demonstrates strong interpersonal skills • Communicates effectively on the phone and uses phone etiquette best practices • Learns about new products & services quickly • Works well independently and is good at time management


Read the Job Description, and scroll down for
"DETAILS TO REGISTER FOR THIS JOB" to APPLY...

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Applicant Tracking System Correct Parsing

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Applicant Tracking System Incorrect Parsing

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DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!


https://careers.almullagroup.com/




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Concierge Agent, Four Seasons, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...



About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase JoΓ«l Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About the role
The Four Seasons Resort and Residences at The Pearl-Qatar is looking for Concierge Agent to join our talented team! Don't miss this unique opportunity to join our team and be part of the world's leading luxury hotel company.

What you will do

  • The ability to fill all reasonable in-house guest requests or requirements; anticipate needs, respond to all guest complaints, record such in a timely manner, and take action when needed.
  • The ability to execute tasks for residents in accordance with procedures, with an emphasis on accuracy and proper follow-up.
  • Works with guests pre arrival and in house to ascertain preferences and provide insightful recommendations.
  • Conducts pre arrival process to contact all future guests to arrange services including but not limited shipping packages, various Transportation methods, and researching different vendors and service providers.
  • Processes packages, faxes, messages, and mail which may be either outgoing or in coming in an accurate and timely manner
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, phone, FS Chat and by email.
  • Processes packages, faxes, messages, and mail which may be either by outgoing or incoming in an accurate and timely manner.
  • Communicate with internal personnel and departments via radio, Hotsos and phones. Chat guests via messenger application and utilize Four Seasons guest recognition program. Concierge system to track all requests and Opera to ensure proper billing.
  • Assure that desk collateral and information for restaurants, activities, attractions, maps and other local attractions are updated and current. Knows what activities are available in the Valley and establish close contacts with vendors in these areas in order to provide information, ticketing and reservations for guests.
  • Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Guest Services, lobby coverage and phone coverage for Core.

What you bring

  • Preferred at least 1-3 years of experience in a luxury property or hotel in Concierge responsibilities.
  • Knowledge of the city, activities, and restaurants. Willing to experience various restaurants and / or activities in the city to gain more knowledge of venues.
  • Works harmoniously and professionally with co-workers and supervisors.
  • Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select / assign rooms arriving guests, and restaurant / activity / spa reservation systems.
  • Excellent English written and verbal grammar and composition skills. Arabic speaker is an advantage.
  • Preferably Les Clefs d'Or certified.


What we offer:

Opportunities to build a successful career with global potential

Unique strong culture - diversity of 50 different nationalities

Living accommodation in a high quality, well-resourced apartment

Excellent Training and Development opportunities

Employee Recognition Programs

Complimentary nights at FS Hotels Worldwide

Paid home leave tickets

Complimentary meals in employee restaurants

Free transportation to work

Medical coverage

Work Authorization:

Hotel will apply for the work authorization for a successful candidate.

Learn more about employment with Four Seasons:

You could also learn more about employment with Four Seasons via the following channels:

https://www.facebook.com/FourSeasonsJobs

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

http://jobs.fourseasons.com

https://twitter.com/FourSeasonsJobs

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.



DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://fourseasons.wd3.myworkdayjobs.com/en-US/search/job/The-Pearl-Qatar/Concierge-Agent_REQ10323602-1


Applied For Many Jobs, But Didn't Get Any Interview Calls?

Apply For This Job Using a Branded ATS-Friendly CV from Dubai-Forever.Com.

CONTACT NOW!


CV Writing Service


What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV here:

www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


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What's the most IMPORTANT thing you should read about a CV Writing Service?

Customer Satisfaction Reviews, right?

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Read the reviews and recommendations our customers have written on my LinkedIn profile.

Visit my LinkedIn Profile, and then scroll down to the Recommendations section.



Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...


UAE Vision 2021 Saudi Vision 2030 Qatar Vision 2030 Bahrain Vision 2030 Kuwait Vision 2035 Oman Vision 2040



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Connectivity Centre Manager, One&Only, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.


Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

 

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for as a Connectivity Centre Manager to join our Rooms team at One&Only Royal Mirage Resort in Dubai.

 

With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond developing potential relationships where you will be responsible for providing leadership and development to connectivity centre agents by providing motivation, coaching, mentoring, and support complemented by following Performance Management and Quality Control Processes and Procedures, with the overall aim of achieving key centre targets.

 

Key Duties and Responsibilities     

 

    Ensure accountability for driving work behaviors and results of every connectivity centre agent which aid in the overall development and success of the Connectivity Centre through co-ordination and control of all aspects of day-to-day activities.
    Contributes to the setting of budgets and / or manages budgets and allocates resources within the team.
    Drive and support revenue generation and cost saving processes.
    Monitor different type of agent’s communication and provide structured, consistent, support and advice.
    Allocates and direct agents in their daily activities and redeploy agents to meet the requirements of customer operational needs.
    Apply quality control processes in accordance with set guidelines and provide feedback to each agent to ensure adherence to quality absolutes.
    Identify and support all learning/training requirements of each agent to address individual development needs to support business goals and minimize staff attrition.
    Actively manage record and administer employee relation issues, including absenteeism, timekeeping, and schedule adherence following HR policies and procedures to provide fair working environment.
    Conduct and participate in the team meetings and induction of new employees.
    Always maintain workplace discipline.
    Participate in the selection of and approve agent hiring in conjunction with HR department.
    Directly involved in any projects assigned by the management ensuring completion in a timely manner within the assigned budget.

 

Skills, Experience & Educational Requirements

 

    Strong administrative and organizational skills,
    Able to meet deadlines
    Strong supervisory skills
    Problem Solving Skills
    Strong communication skills
    Ability to have strong customer focus
    Strong operational focus
    Financial understanding
    Coaching and training skills
    Multi-Tasking ability
    Minimum of 2 years of experience in Call Center and a supervisory or managerial level in a 5-star hotel
    Should have a bachelor’s degree or any 4 years course

 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.



DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://jobs.kerzner.com/job/Dubai-Connectivity-Centre-Manager/731923522/


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Applicant Tracking System Correct Parsing

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Applicant Tracking System Incorrect Parsing

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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...


UAE Vision 2021 Saudi Vision 2030 Qatar Vision 2030 Bahrain Vision 2030 Kuwait Vision 2035 Oman Vision 2040



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡²


SOCIAL INITIATIVE:


We publish job vacancies on this Job Portal and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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