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Claims Assistant-Insurance, IIQAF Group, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Claims Assistant-Insurance,

IIQAF

Full Time

Dubai

About Company:

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.

Job Summary

The Claims Assistant will be responsible for providing administrative support and assistance to our Claims department. Their primary role will be to assist with the processing and management of insurance claims, maintaining accurate records, and supporting our internal team and external clients.

Key Responsibilities:

Support the Claims team in managing and processing insurance claims in a timely and accurate manner
Review claim forms, policies, and other relevant documents to ensure all necessary information is included
Maintain and update claims records in our database and ensure all data is entered accurately and in a timely manner
Prepare and distribute claim correspondence to external clients and internal teams
Contact clients and external parties as needed to obtain missing information or clarify details related to the claims process
Assist with the preparation and submission of reports and other documents to regulatory bodies and management
Collaborate with other departments, such as Underwriting and Compliance, to ensure a smooth and efficient claims process
Provide excellent customer service to external clients and internal teams, responding to inquiries and providing information regarding claims status and processes
Assist with special projects and other duties as assigned by the Claims Manager

Qualifications:

High school diploma or equivalent, Associates or Bachelor’s degree in a relevant field preferred
1-2 years of experience in an administrative or support role, preferably in the insurance industry or related field
Strong computer skills, including proficiency in MS Office and database management
Excellent communication skills, both written and verbal
Strong attention to detail and ability to maintain accuracy in a fast-paced environment
Ability to prioritize and manage multiple tasks and deadlines
Team player with a positive attitude and strong work ethic

Benefits:

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and inclusive work environment
Meaningful work promoting high standards of quality in the insurance industry worldwide

Join Our Team:

If you are passionate about making a difference in the insurance industry and supporting our mission, we encourage you to apply for the position of Claims Assistant at IIQAF. This is a dynamic and rewarding opportunity to contribute to a global organization committed to excellence.

Salary:

4500AED-5500AED

Benefits:

Accommodation
Transportation
Health insurance

Qualification: High School or Equivalent

Job Features

Job Category

Insurance

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https://www.iiqaf.com/career/jobs/claims-assistant-insurance/

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HelpPoint Consultant, Zurich Insurance, Manama, Bahrain

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a HelpPoint Consultant

Job Summary

Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

Reporting to the Help Point Team Manager, the Help Point Consultant will deliver results through basic processing and support that helps meet customer expectations by providing market-leading service while developing excellent customer relationships.

Job Accountabilities

As Help Point Consultant, you will be providing the following:

Serve as the main point of contact for customer inquiries, providing accurate, timely assistance and take ownership to provide best customer experience through emails, walk-ins, telephone-based work, and live chat.
Listen attentively to customer concerns, troubleshoot issues, and provide effective solutions to meet their needs. Apply customer centricity with confidence, caring and engaging approach.
Maintain a deep understanding of our products, services, policies and evolves into a product / process expert and continue to adapt with changes.
Document customer interactions and inquiries accurately in the system, ensuring comprehensive and up-to-date records.
Collaborate with cross-functional teams, including technical support, sales, and operations, to resolve customer issues and escalate complex problems when necessary.
Identify opportunities to improve customer satisfaction and retention, proactively suggesting process improvements and enhancements.
Stay updated on industry trends, product updates, and company policies to effectively address customer inquiries and provide accurate information.
Assist in training and onboarding new team members, sharing best practices and knowledge to maintain a high level of service quality.
Maintain a positive and professional attitude, ensuring a friendly and welcoming experience for our customers.
Demonstrate effective communication and resolution skills including over-the-phone processing.
Support business ambition through income generating activities.
Provide MI to improve quality, enhance TNPS performance and to have effective staffing of telephone lines.

Job Qualifications

To be successful in your role, you will need:

High school diploma or equivalent. Bachelor's degree is a plus.
2 to 3 years of experience in customer service or a related field, preferably in a helpdesk or contact center environment.
Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.
Strong problem-solving skills, with the ability to analyze issues, identify root causes, and provide appropriate solutions.
Empathetic and patient approach to customer interactions, demonstrating the ability to understand and address customer needs and concerns.
Proficiency in using customer service software, and other relevant tools.
Ability to multitask and prioritize tasks in a fast-paced environment, while maintaining attention to detail and meeting deadlines.
Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.
Flexibility to adapt to changing customer needs and business requirements.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.

Location(s): BH - Manama
Remote working:
Schedule: Full Time
Recruiter name: Asma Alrais
Hiring Manager: Celeste D'souza
Closing Date: 09 May 2025

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!

https://www.careers.zurich.com/job/Manama-HelpPoint-Consultant/819668902/

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Customs Clearance Broker, DHL, Doha, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Customs Clearance Broker,

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who moves mountains even across oceans? You do. CDZ has an opening for a Customs Clearance Broker in Doha,Qatar. Ensures that the clearance operation runs smoothly i.e. that the shipments are Pre-cleared or post cleared in a timely manner and complies with the regulatory and customer requirements through the preparation of appropriate freight documentation and relevant customs clearance authorities.

Join us in connecting people and improving lives!

In this Customs Clearance Broker position

Classify goods according to tariff coding system.
Examine product information to ensure compliance with regulations.
Pay, or arrange for payment of, taxes and duties on shipments.
Pay charges, fees, or taxes.
Prepare and process import and export documentation according to customs regulations, laws, or procedures.
Oversee business processes.
Sign documents on behalf of clients, using powers of attorney.
Clear goods through customs and to their destinations for clients.
Coordinate logistics or other business operations.
Calculate duty and tariff payments owed on shipments.
Calculate data to inform organizational operations.
Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.
Update knowledge of legal or regulatory environments.
Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.
Coordinate regulatory documentation activities.
Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.
Advise others on legal or regulatory compliance matters.
Monitor or trace the location of goods.
Monitor inventories of products or materials.
Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.
Obtain documentation to authorize activities.
Post bonds for the products being imported or assist clients in obtaining bonds.
Pay charges, fees, or taxes.
Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.
Estimate costs of goods or services.
Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.
Obtain documentation to authorize activities.
Arrange for transportation, warehousing, or product distribution of imported or exported products.
Coordinate logistics or other business operations.
Inform importers and exporters of steps to reduce duties and taxes.
Advise others on financial matters.
Contract with freight forwarders for destination services.
Negotiate contracts with clients or service providers.
Maintain relationships with customs brokers in other ports to expedite clearing of cargo.
Develop business relationships.
Apply for tariff concessions or for duty drawbacks and other refunds.
Submit financial applications
Provide advice on transportation options, types of carriers, or shipping routes.
Advise others on logistics topics.
Prepare papers for shippers to appeal duty charges.
Prepare regulatory or compliance documentation
Suggest best methods of packaging or labeling products.
Advise others on business or operational matters.
Insure cargo against loss, damage, or pilferage.
Pay charges, fees, or taxes.

Now, here is what we need from you!

Knowledge of imports / exports documents
Good knowledge of imports exports / procedures
Knowledge of the industry, working areas and stakeholders - shipping lines, CFS, transporters
Extensive knowledge of customs requirements
Results driven and attention to details
High degree of written, verbal and organizational skills
Diligent attention to details

We offer:

Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!

https://careers.dhl.com/global/en/job/DPDHGLOBALAV286580ENGLOBALEXTERNAL/Customs-Clearance-Broker?utm_source=indeed&utm_medium=phenom-feeds&utm_campaign=organic_indeed

Applied For Many Jobs, But Didn't Get Any Interview Calls?

Apply For This Job Using a Branded ATS-Friendly CV from Dubai-Forever.Com.

CONTACT NOW!

Middle East Jobs, Careers, Vacancies

Claims Assistant-Insurance, IIQAF Group, Dubai, UAE

IIQAF

Job Features

Apply For This Job

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!

SOCIAL INITIATIVE:

HelpPoint Consultant, Zurich Insurance, Manama, Bahrain

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!

SOCIAL INITIATIVE:

Customs Clearance Broker, DHL, Doha, Qatar

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!

SOCIAL INITIATIVE:

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NOTE: ATS-compliant CV is MANDATORY!