Customer Service Associate, Al-Futtaim, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Customer Service Associate,

Job Requisition ID: 171188

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.

What you will do

Customer Service & Complaint Handling

• Engage with customers to provide a high level of service and assist with their needs.
• Address basic customer complaints and escalate issues as needed.

Visual Merchandising & Store Maintenance

• Ensure that the store is well-organized and adheres to company visual merchandising standards.
• Regularly clean and maintain the sales floor to create an inviting shopping environment.

Stock Management & Inventory

• Actively participate in receiving new shipments and restocking the store.
• Help manage inventory and ensure the store is fully stocked.

Sales Support (Upselling & Cross-selling)

• Recommend products to customers based on their needs, focusing on upselling and cross-selling.
• Stay updated on product information to make informed recommendations.

Cash Register Operation

• Operate the cash register, process transactions, and follow company policies for handling payments.
• Ensure accurate cash handling and maintain a clean and organized checkout area

Required Skills to be successful

• Customer Service Experience: Previous experience in customer-facing roles, with a focus on providing excellent service.
• Communication Skills: Strong verbal communication and interpersonal skills to interact with customers effectively.
• Attention to Detail: Ability to maintain high store standards, both in terms of product organization and cleanliness.
• Sales Skills: Ability to recommend products and actively engage in upselling and cross-selling.
• Cash Handling: Experience in operating cash registers and following cash handling procedures.
• Team Player: Ability to work well within a team to achieve store goals.

What equips you for the role

Minimum Qualification and Knowledge

Education: High School or Diploma equivalent

Minimum Experience

• Minimum of three years in experience in a similar role preferably from a Retail industry.

Behavioral Competencies

• Proven experience in customer service and problem-solving.
• Maintain high standards in visual merchandising and operations.
• Experience in managing cash floats and financial procedures.
• Familiarity with services like Bra Fit or Suit Fit.
• Excellent verbal and written communication skills.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!

https://www.afuturewithus.com/job/Dubai-Customer-Service-Associate-Retail-Marks-&-Spencer/1232721001/?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed




Applied For Many Jobs, But Didn't Get Any Interview Calls?

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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


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Learning & Development Field Leader, Retail Engagement Marketing and Merchandising, Apple, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Learning & Development Field Leader, Retail Engagement Marketing and Merchandising,
Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to cultivate a culture where everyone belongs and is inspired to do their best work. The worldwide Apple Retail Engagement Marketing and Merchandising (REMM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Apple Retail’s customers and teams discover, be inspired by, learn about and go further with Apple’s products and services, and does so in a manner that is true to our values. As the Learning & Development Field Leader, you will play a pivotal role in driving training and communication excellence in Apple Retail markets, ensuring that learning initiatives align with business objectives and elevate the performance of our teams. This role requires a highly experienced, strategic training professional with deep expertise in learning design, facilitation, and coaching across multi cultural and matrixed environments. You’ll collaborate with key partners across our worldwide Retail Engagement, Marketing and Merchandising (REMM), Market Directors/Leaders, People teams, and Global Retail Support (GRS) to assess needs, deliver impactful programs, and develop a culture of continuous learning. You will also lead training events, influence executive stakeholders, and shape the future of training across Apple Retail in the UAE, India, and beyond.

Description

- Partner with Global Retail Support, Market Directors and Leaders, and People teams to assess training needs and consult on the strategic deployment of L&D programs across diverse markets. Share insights and best practices to ensure relevance and consistency of implementation. - Design, deliver, and oversee all aspects of facilitation of foundational, role-specific, and leadership development content in both in-person and digital formats. Serve as a key contributor or lead for REMM learning events such as New Store Openings, Coaching at Apple, and Inclusive Leader as well as events. - Act as a program manager for regional learning initiatives, overseeing planning, execution, and evaluation with precision and accountability. - Guide and coach market teams and on-demand facilitators to ensure quality assurance and sustainability of training delivery. Provide feedback and mentorship to build facilitation capability across the region. - Ensure training and communication solutions are culturally relevant and compliant across markets like the UAE and India. Support communication and change initiatives that develop a learning-focused culture. - Contribute to feedback loops for ongoing product and strategy enhancement. Leverage data, KPIs, and insights to iterate and evolve programs in partnership with the EMEIA and global teams. - Communicate effectively with all levels of the organisation, including C-suite leaders. Represent Internal Engagement in Country strategic discussions, influence decision-making, and balance local needs with global priorities. - Support and validate execution of Internal Engagement programs across regions through regular domestic and international travel (approximately once per quarter).

Minimum Qualifications

• Demonstrated ability leading training or employee experience strategy and execution, ideally across multiple countries in a matrixed, global organisation.
• Proven ability to develop and deliver high-impact learning programs in hybrid and digital formats, with exceptional facilitation and presentation skills.
• Skilled in leading complex projects across multiple locations, with a meticulous and iterative approach. Strong experience coaching teams and influencing without authority. Able to develop field trainers and operations partners with a hands-on, collaborative style.
• Successful track record working in diverse cultural settings, with a sensitivity to multicultural dynamics and local norms.
• Experience engaging and influencing senior leaders, including navigating complex stakeholder perspectives.
• Collaborative team player with flexibility, enthusiasm, and a growth mindset.
• Demonstrated effectiveness within global companies with headquarters in the U.S. or Europe and within highly matrixed organisational structures.
• Strong analytical approach with the ability to use data to drive decisions, improve outcomes, and demonstrate program ROI.
• Outstanding written and verbal communication in English; confident presenter across levels and cultures.

Preferred Qualifications

• Experience working in the Middle East and India.
• Knowledge of local labour and compliance requirements (UAE & India).
• Professional certifications in L&D (e.g., CIPD, ATD).
• Background in psychology, change management, or internal communications.
• Strong planning and project management skills
• Fluency in Hindi and/or Arabic is a plus.
• Bachelor’s degree or equivalent professional experience required.
Familiarity with Apple hardware and software is a plus.

Submit Resume

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!

https://jobs.apple.com/en-ae/details/200609532/learning-development-field-leader-retail-engagement-marketing-and-merchandising?board_id=JB001&rx_campaign=indeed0&rx_ch=jobp4p&rx_group=130795&rx_id=5b23da81-69ec-11f0-8e71-1dce20f8abf4&rx_job=200609532_rxr-1&rx_medium=cpc&rx_r=none&rx_source=indeed&rx_ts=20250727T043802Z&rx_vp=cpc&team=CORSV&cid=aggregators_re+co_global_indeed_nationwide_organic&board_id=JB001&rx_p=A4DAQI8JMD



Applied For Many Jobs, But Didn't Get Any Interview Calls?

Apply For This Job Using a Branded ATS-Friendly CV from Dubai-Forever.Com.

CONTACT NOW!

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:



If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:



And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV here:

www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


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What's the most IMPORTANT thing you should read about a CV Writing Service?

Customer Satisfaction Reviews, right?

You'll get a fair idea whether to purchase that service or not.

Read the reviews and recommendations our customers have written on my LinkedIn profile.

Visit my LinkedIn Profile, and then scroll down to the Recommendations section.



Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇦🇪 🇸🇦 🇶🇦 🇴🇲

SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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Merchandiser, Qatar Airways, Doha, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Merchandiser

Job title

Merchandiser

Ref #

216737

Location

Qatar - Doha

Job family

Customer Service

• Closing date: 03-Aug-2025

About the role:

As Merchandiser you will be responsible for maintaining product availability on the shop floor and merchandising products from stores to sales floor. Prepare transfer journals from warehouse to the stores and sub-stores based on the sell through to maximize sales opportunity.

Key accountabilities include:

• Regularly visit the shop floor to check stock availability and merchandising standard, execution of merchandising operational standards to the highest level in respective areas.
• Prepare and process all Transfer Journals to move stock from one location to other based on stock level requirements ensuring sufficient stock is available for sales.
• Prepare appealing displays of various products to enhance the shopping experience for the customer to increase sales.
• Inspect and maintain an accurate price ticketing and shelf-edge label system to provide customers with clear and concise information on the product and price.
• Communicate and provide feedback through the Merchandising officers to Buyers and Retail Manager on a regular basis to ensure smooth flow of stock and any issues are resolved promptly.
• Organize the shop floor and sub-stores for all stock-counts to ensure the counts to proceed smoothly and to obtain accurate results.
• Assist Merchandising offices to prepare weekly/monthly merchandising reports for further analysis to improve business results in merchandising area.
• Responsible for adherence to all security, legal and company requirement.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications

About you

The successful candidate will have the following qualifications and skills:

• Diploma or Associate Degree or equivalent.
• Experienced - minimum 4 years of job-related experience required.
• 2 years of Retail Merchandising experience.
• Merchandising, planograms or shipping/receiving experience.
• Creative thinking skills
• Good written and spoken communication skills
• Organizational skills
• Planning skills
• Project Management skills
• Time management skills
• Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team member.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=216737

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!

https://careers.qatarairways.com/global/JobDetail/Merchandiser/70693?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed



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