Commercial Operations Specialist, MEA & Russia, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Job Purpose  
  
The Commercial Operations Specialist Middle East & Russia is responsible for maintaining effective customer relationships, securing the long-term flow of work into the department. He/She will support the local commercial operations activities such as demand, supply, order management, logistics and customer service support.
Major Accountabilities 
Connect and track overall supply chain processParticipate in demand planning process and activitiesIdentify demand forecast risksReview and validate orders obtaining necessary approvals as neededPlace orders in timely mannerEnsure on-time deliveries and adhere to importation requirementsCollaborate with Sales, Operations and Customer Service teams Direct, optimize and coordinate full order cycleKeep track of quality, quantity, stock levels, delivery times and efficiencyHighlight any arising problems or complaints and propose solutionsMeet productivity, accuracy and timelines targetsMaintain metrics and analyze data to assess performance and implement improvementsMaintain a professional relationship with existing and new clients to ensure they are satisfied with the company’s performance and to identify their future needs and requirements, advising on how Livanova can meet those needsFollow Livanova Policy and ProceduresHave full regard for the department’s competitiveness, efficiency and level of serviceParticipate in cross-functional teams to reach required objectivesAct by example on business ethics, behaves in ways that are consistent with the Company values, regulations and principles. Behave with personal integrity and compliance, encouraging others to do the samePromote a customer service culture which emphasizes a client partnership             
Key performance indicators/ Measures of success 
Ensure timely sales & operations activities for the Regional business;Meet end-customer requirements, including product availability, on-time delivery, and adhere to importation requirements and capacity in the supply chain to deliver that performance in a responsive manner;Collaborate with internal stakeholders successfully to resolve challenges and constraints which may arise related to a customer related request;Assist country and regional leadership to achieve business and financial goals and objectives including monthly/quarterly/annual sales, operating income, and local inventory levels.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: Apply to this job with an ATS-friendly CV!

https://livanova.wd5.myworkdayjobs.com/en-US/Search/job/Dubai-United-Arab-Emirates/Commercial-Operations-Specialist--MEA---Russia_JR-14054-1?source=Job_Board_Indeed



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