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Experience: 3 to 6 years
Location: Abu Dhabi, Bengaluru, Gurgaon, Pune
Job code: 100754
Posted on: Oct 25, 2023
Job Description:
The Change Management Specialist will be responsible for managing and implementing changes to business processes, systems,
and technology, while minimizing disruption to operations and ensuring that employees are equipped to adapt to new ways of
working. The ideal candidate should have experience in organizational change management, possess excellent communication
and stakeholder engagement skills, and be able to manage multiple projects simultaneously.
Responsibilities:
1. Develop, implement, and monitor change management plans to ensure effective transition of business processes, systems,
and technology.
2. Identify, assess, and mitigate risks associated with change initiatives.
3. Collaborate with stakeholders to define and communicate clear change objectives, timelines, and impacts.
4. Design and deliver training programs to equip employees with the knowledge and skills needed to successfully adopt
new processes, systems, and technology.
5. Manage and track change requests, ensuring they are properly documented, approved, and implemented in accordance
with established policies and procedures.
6. Conduct thorough analysis of existing processes, identifying areas for improvement and recommending changes that
align with business objectives.
7. Provide guidance and support to employees throughout the change process, addressing any concerns or resistance and
ensuring a smooth transition.
8. Measure and evaluate the effectiveness of change initiatives, identifying lessons learned and areas for future
improvement.
9. Maintain accurate documentation of all change management activities, including plans, schedules, and status reports.
10. Collaborate with other departments, such as Communications, HR, and IT, to ensure alignment and coordination of
change efforts across the organization.
Requirements:
1. Bachelor's degree in Business Administration, Organizational Development, or a related field.
2. At least 3 years of experience in organizational change management, preferably in a large and complex organization.
3. Proven track record of successfully managing and implementing change initiatives.
4. Strong understanding of change management principles, models, and methodologies.
5. Excellent communication and stakeholder engagement skills, with the ability to effectively communicate with various
levels of the organization.
6. Strong analytical and problem-solving skills, with the ability to identify areas for improvement and recommend
solutions.
7. Ability to manage multiple projects simultaneously and prioritize tasks based on urgency and importance.
8. Strong attention to detail and ability to maintain accuracy and consistency in documents and data.
9. Proficient in Microsoft Office applications, particularly PowerPoint, Word, and Excel.
10. Experience with change management tools and software, such as SharePoint, Asana, or Monday.com.
11. Certification in Change Management (CCM) or Project Management (PMP) is desirable but not required.
DETAILS TO REGISTER FOR THIS JOB:
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