Assessment and User Experience Librarian, Zayed University, Dubai, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

The Opportunity:

The Library and Learning Commons Department at Zayed University seeks an experienced, innovative, user-centered, and collaborative Assessment and User Experience Librarian to join the team. The Assessment and User Experience Librarian engages in the robust information literacy instruction program with the main responsibilities of establishing and leading strategic initiatives and programs to achieve an engaging and supportive user learning and development experience in the Library while leading the Library’s efforts in data driven assessment initiatives. This position collaborates on Zayed University initiatives related to accessibility and the principles of Universal Design in Libraries. The Assessment and User Experience Librarian will provide technical expertise needed for the integration and support of user-facing library systems and applications in support of library collections, teaching and learning, and research activities. 

The Responsibilities:

Provides leadership and coordination in the Library’s data driven assessment initiatives. Provides leadership and coordination in the development, implementation, communication, outreach of programs and initiatives associated with a vibrant and evolving user experience with Zayed University Abu Dhabi and Dubai Library’s service points, physical space, online supports, and web presence. The Assessment and User Experience Librarian: 

•Works collaboratively with

    all library units and other university partners to assess and

    streamline service workflow, to eliminate/reduce service silos to

    enhance user experience, to advise and fulfill assessment reporting requirements;

•Collaborates with  colleagues

    to collect, observe and analyze data to assess and make  concrete

    recommendations for improvements and innovations in library

    services, and in the design and functionality of the library’s

    physical and virtual spaces; 

•Leads investigations,

    assessment, and analysis of user behavior, experience and needs; 

•Recommends, initiates and

    implements projects based on the findings of user analysis; 

•Provides leadership,

    management and coordination of services and user experience assessment; 

•Advocates a user-focused

    culture, service excellence and is a collaborator in ensuring that

    all  services and spaces are accessible; 

•Works closely with library

    and IT colleagues to optimize the usage of library resources and

    leverage relevant technologies to provide user-centric services for

    information access and discovery;

•With a consultative and

    data-based approach, prepares necessary reports and maintain

    statistics as required, promotes and implements best practices for

    the  integration of services within the Library and other university

    units,  ensuring that services remain responsive and proactive to

    the current  and future needs of the university user community;

•Fosters effective and

    collegial communication and working relationships with faculty,

    staff,  students, and other library users to actively promote and

    advocate for  the library and its services, resources, and space;

•Ensures proper

    communication, consultation and collaboration with stakeholders and

    external vendors;

•Stays abreast of trends,

    best practices, and emerging services among academic and research libraries

Other tasks and responsibilities:  

•Serves as liaison librarian

    to assigned academic programs for the provision of information and

    instructional services, collection management, subject guides, and

    engagement with faculty, staff, and students promoting library

    resources and services;

•Contributes towards course

    reviews in relation to the availability of course-related resources;

•Provides reference service

    to faculty, students and staff and serves on the Library Reference

    Desk and rotates to cover extended hours; 

•Trains and works closely

    with reference technicians in performing reference duties;

•Collaborates with faculty  on

    their research and participates in facilitating workshops for

    faculty on library resources available to support their teaching and research;

•Fosters and contributes to

    an environment of collegiality, respect, trust, and teamwork to

    positively contribute to the goals of the university;  

•As an academic faculty

    position, active participation and engagement in scholarship,

    teaching  and service is expected;

•Serves on relevant library

    teams, councils and university committees; 

•Actively participates and

    demonstrates commitment in professional responsibilities that serve

    the Library, University, profession, and community; 

•Performs related duties and

    responsibilities as required  

The Requirements: 

•Master’s degree in

    Library and Information Studies (MLIS) from an ALA-accredited

    institution or equivalent; 

•Minimum 4 years of

    demonstrated experience as an academic librarian with a wide range

    of  knowledge and skills in key areas such as user experience

    design,  human factor design, collection development, information

    literacy  instructions, reference services, and curriculum support; 

•Experience with user

    centered design and knowledge of accessibility standards; 

•Demonstrated knowledge of

    and experience with library assessment, user experience methods,

    tools, software, and techniques for gathering feedback from service

    areas, programs and directly from users in a library or university setting;

•Experience with user needs assessment; 

•Experience with web

    accessibility best practices;

•Demonstrated ability to

    analyze data, visualize results, synthesize recommendations and

    communicate findings for diverse audiences;

•Evidence of effective

    project planning and management; 

•Evidence of effectiveness  in teaching; 

•Professional academic

    reference experience;

•Experience in marketing,

    outreach, and the promotion of library and the library services;  

•Broad knowledge of current

    technological applications for service integration; 

•Must be well organized, and

    able to meet deadlines and multiple demands;  

•Demonstrated ability to

    communicate, both orally and in writing, to a variety of audiences;  

•Must be results-oriented,

    flexible, self-motivated, and have an enthusiasm for teaching and

    technology, and an ability to collaborate with colleagues in a

    goal-oriented library team;  

•Experience in creating and

    maintaining documentation of policy and procedures;

•Demonstrated history of

    flexibility, creativity and a strong customer service commitment;

•Willingness to travel

    between Abu Dhabi and Dubai;

•Must show promise of

    advancing the mission of the University through scholarly or

    creative achievements;

•Experience working in a

    multi-cultural environment is an added advantage;

•Arabic language fluency is

    strongly desired.

The Benefits 

The University’s benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., Cash housing, a furniture allowance, annual vacation airline tickets for the employee and immediate family, educational subsidies for children and healthcare is provided to the employee and sponsored family members. 

To Apply 

In addition to completing the online application form, attach a cover letter, a current CV, and the names and contact details of three professional references.

  

While we appreciate all applications, you will be contacted only if you are selected for an interview.

DETAILS TO REGISTER FOR THIS JOB:

https://hrapps2.zu.ac.ae/OA_HTML/OA.jsp?page=/oracle/apps/irc/candidateSelfService/webui/VisVacDispPG&OAHP=IRC_EXT_SITE_VISITOR_APPL&OASF=IRC_VIS_VAC_DISPLAY&akRegionApplicationId=821&transactionid=1237386963&retainAM=N&addBreadCrumb=RP&p_svid=11427&p_spid=493546

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