Job Description
Think of an app you simply cannot live without. For our company, the Commercial Operations organization is like that app. It’s a strategic and indispensable component of an efficient and knowledgeable sales organization.
In a fast changing and increasingly complex selling – and buying – environment, Commercial Operations ties together strategy and roles, supported by digital applications and analytics. Commercial Operations is focused on the following:
- Aligning to customer expectations and the needs of those working with our customers
- Building sales strategy & commercial readiness capability to ensure success in a rapidly changing environment
- Enabling Outcome-based Selling, both for sales leaders and for collaborative selling teams
- Ensuring a foundation of reliable data and simplified processes so we make better, faster decisions
Commercial Operations Managers are a key leadership role within Commercial Operations. The focus of this role is to help ensure the success of the region by taking a lead role in pulling together a local strategy, ensuring an enablement plan and tracking adoption, driving issue resolution, supporting communication and change management, as well as providing a voice of the field in the global commercial operations planning and prioritization process. The Commercial Operations Manager ensures the region runs efficiency and effectively.
We are looking for a strong individual who has proven experience balancing strategic thinking with a focus on execution. The ideal individual will be able to ramp up quickly and act as a right hand to the sales leader.
Primary Responsibilities
- Provide a strategic perspective, acting as a sounding board to the regional vice president and sales leaders
- Synthesize the inputs and needs from the field and align to the greatest priorities and impact to the region
- Accountable within commercial operations for solidifying and amplifying sales strategy, sales model, role expectations, and sales methodology
- Represent the sales team in sales initiatives and be the voice of needs within the global commercial operations function
- Escalate predominant issues impacting selling time; follow-up and communicate issue resolution
- Build a region enablement plan to ensure sales leaders and collaborative selling teams are proficient in Outcome-based Selling methodology and processes; track adoption; provide feedback to regional enablement team
- Collaborate with regional sales communication manager to reinforce key messages
- Leverage deliverables of global team to reduce duplication/increase capacity in the sub-region
- Align with global commercial operations teams to ensure smooth rollout of initiatives and systems Work with global sales operations team to ensure a foundation of reliable data; build trust with sales leadership by leveraging data from consistent data sources and dashboards
- Capture sales team needs and requirements for platform improvements to increase system utilization and speed on special initiatives; provide input to the global commercial operations team
- Ensure smooth rollout of initiatives, processes and systems
Minimum Qualifications
Bachelor’s degree in business or engineering, or demonstrated business acumen
Experienced leader with >5 years of experience in sales, preferably with experience in commercial leadership role
Strong understanding of modern selling and proven ability to build and communicate strategy
Analytical mindset, with capacity to absorb information and data to drive solid conclusions
Ability to articulate complex messages in a clear way, and effectively propose ideas and get buy in. Present strategies at a leadership level.
Collaborative style, which can drive consensus across indirect reporting lines and peer groups
Project management and/or continuous improvement certification is a plus
Who we are
We are a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to make the world more intelligent, more connected and more productive. We’re helping the world work better and people work smarter – and we’re looking for the makers, the forward thinkers, and the problem solvers to make that happen.
Headquartered in Milwaukee, Wisconsin, we employ approximately 23,000 problem solvers dedicated to our customers in more than 100 countries.
EEO Statement
Rockwell Automation is an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.
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