Operations Controller, Jetex, Dubai, UAE

 The Operations Controller reports to Operations Manager and ensures that the entire process meets customer's and internal requirements and is completed in an organized, efficient and safe manner.

  • Process daily operation tasks according to applicable work procedures.
  • Follow up with suppliers to ensure services are confirmed and delivered correctly.
  • Monitor services on timeline and get confirmations quickly.
  • Monitor flights on timeline and solve any issue immediately to avoid possible delay.
  • Assist operators in trip planning and feasibility checks.
  • Help operators to optimize their flights.
  • Work hand-in-hand with other teams in Jetex to deliver the required service efficiently.
  • Ensure Jetex quality of service is always maintained.
  • Communicate with employees and management in a clear and concise manner
  • Other tasks in line with job scope as instructed by the Reporting Manager
EXPERIENCE

  • At least 3 years' experience in flight support services or any aviation related field.
SPECIFIC / TECHNICAL SKILLS

  • Fluent in English (speaking + writing).
  • Additional languages will be considered an asset.
  • Proficient in computer skills (word, excel, power point etc.).
  • Well-versed in IT Skills.
  • Passionate about delivering excellence, detailed, customer focused and results oriented.

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