Datacenter Operations Project Manager, Norconsult Telematics, KSA

 Position Objectives:

  • To oversee the Datacenter facility maintenance management and safety programs and manage performance metrics in accordance with account KPIs (Key Performance Indicators).
Job Description & Responsibilities:
  • Planning and Management of preventive, and corrective maintenance activities, ensuring work is completed in accordance with account KPIs (Key Performance Indicators).
  • Manage the established performance metrics in the area of work order compliance, such as response time, completion time, overall completion percentage, etc. 
  • In accordance with the account and/or internal metrics. Documents in the maintenance work order system and reports to the client as appropriate to agreed-upon reporting requirements.
  • Responsible for compliance with national and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP, etc.
  • Responsible for the identification of capital improvement projects, including cost analysis to be utilized in the preparation of capital budgets.
  • Administers energy management initiatives including ongoing evaluation of utility consumption rate structures, implementation of cost reduction programs, and assimilation of data for inclusion in benchmarking database.
  • Manages vendor performance on all existing/new regional outsource provider service contracts and ongoing administration of the RFP process to ensure best pricing and service level performance. 
  • May be required to assist with contract negotiations with vendors / Suppliers.
  • Oversees safety programs are implemented and adhered to in conjunction with client-specific safety requirements, and actively promotes working safely and the importance of safe work practices.
  • Responsible for client account inspections of all facilities. Documents inspection report results and rectifies any issues, concerns, etc. with the client.
  • Provides formal supervision to individual employees within single functional or operational area. 
  •  Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. 
  • Plans and monitors appropriate staffing levels and utilization of labor, including overtime. 
  • Prepares and delivers performance appraisals for staff. 
  • Mentors and coaches team members to further develop competencies. 
  • Leads by example and models behaviors that are consistent with the company's values.

Qualifications & Experience:

  • Master or Bachelor’s degree in Engineering or Telecommunication.
  • Min of 18 years of Engineering and/or Maintenance Management related experience and formal Datacenter related Certification.
  • Ability to make decisions with a thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
  • Valid Project Management Certification (e.g. PMP / PgMP), with extensive knowledge of PM methodologies and professional experience in program/projects management and delivery
  • Essential skills : Team work, Communication skills, knowledge transfer capability, Cross-functional communications skills and Team building experience
  • Good knowledge of executive management reporting, presentations and dashboards concepts with good analytical skills.
  • High level presentation skills, and excellent written and verbal English communications skills, Arabic would be an added advantage


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