Senior Manager- E-Commerce & Ancillary, Oman Air, Muscat, Oman

 This role aims to:  Create a Comprehensive and Seamless Customer Digital Journey and Increase Ancillary Revenue to Oman Air. The job holder will be responsible to increase the Direct Sales through all digital touchpoints (Web & Mobile) in addition to create an online travel services portfolio through partnering with 3rd parties or innovate to a new products fulfil the customer travel needs. In another word, this role is to create a “one-Stop-Shop” platforms. 

Education, Skills & Knowledge:

Bachelor’s degree in any discipline with minimum 10 years of working experience Master Degree will be preferred and advantage.  Proficiency in English (Reading and Writing)                Proficiency in MS office  Analytical Skills  Decision Making  Management Skills  Critical People Management Skills  Strong Reservation and Ticketing Experience and other Online Applications  Good financial and business analysis skills, Excel Skills are a must.  Effectively work under pressure, meet deadlines to complete assigned tasks.   Ability to enthuse and motivate Sales Staff worldwide  Experience OR knowledge in Ecommerce, Retailing or Ancillary.  Emotional Quotient Job Description: Develop full digital Sales and Marketing strategy for Oman Air. - Develop and Implement Web Sales plan for the entire Oman Air network. - Develop Ancillary Revenue Strategy that increase the additional revenue streams for 0 cost products. - Ensure to support the management in the implementation of multiple large and complex projects related to Enhanced digital customer experience. - Drive initiatives to ensure category leadership in the airline E-commerce environment. - Manage the product development roadmap of E-sales and E-servicing tools, for example, Internet Booking Engine, Online Check-in and Mobile platforms, to ensure that the airline is at the cutting edge of available technological developments and that our product is at the forefront of the industry. - Lead initiatives to identify research and make recommendations for business improvements ensuring end to end success of the analysis, information gathering and execution. - Collaborate to deliver a 5-star customer experience on the web, mobile and other E channels to encourage returning customers thus increasing revenue. - Manage and Lead the Conversion Rate Optimization Process through advanced analytical skills. https://www.omanair.com/erecruit/guest/rmJobDetailedDisplay.do?vacancyId=13889 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Please do submit your CV here as well >>>>>>>> https://www.dubai-forever.com/submit-your-cv.html   If your CV is not Applicant Tracking System (ATS)-compliant, then the information from your CV will get messed up when the "ATS software" reads it.  And you will wonder why you never get an INTERVIEW CALL... Take Action Now! Order Your Customized ATS-compliant CV! Take the 1st step to SUCCESS. Click on Your Level of Experience: ✅ Entry Level (0-2 Years Total Work Experience) -->   https://www.dubai-forever.com/entry-level-resume.html ✅ Junior Professional Level (2 - 5 Years Work Experience) -->   https://www.dubai-forever.com/professional-level-cv.html ✅ Mid Level Professionals (5 - 8 Years Work Experience) -->   https://www.dubai-forever.com/mid-level-cv.html ✅ Senior Professional Level (8 - 15 Years Work Experience) -->   https://www.dubai-forever.com/professional-level-resume.html ✅ Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) -->   https://www.dubai-forever.com/executive-level-resume.html