Bayzat is the work life platform that benefits every company. We are redefining the way work works for the better, making automated HR, payroll, employee benefits and insurance a possibility for all businesses.
We are one of the fastest growing startups in the MENA region with 200+ team members from 30+ different countries.
As a member of the Insurer Relations (IR) Team, you will be responsible for getting the best medical insurance quotes from the insurance market to support our commercial team in winning new business as well as renewing existing insurance customers. You will also be actively engaged in advising the commercial team and in building strategic relationships with our insurer partners to be ahead of the competition.
What will you be doing?
- Managing & Processing medical insurance quotes for Small to Medium Sized Businesses (SME):
- Review and Process quote requests from the sales team within the agreed Turnaround Time (TAT)
- Coordinate with the Sales team on any required adjustments (underwriting, eligibility, requotes)
- Follow up with Insurers on quote request status, escalate to Team Leader when necessary
- Maintain the CRM (Salesforce) dashboard up to date
- Weekly Reporting of activity & technical issues/concerns
- Preparation of Tables of Comparison (TOC) for Quotes:
- Prepare the TOCs assigned within agreed TAT/as per process
- Coordinate with the sales team to process TOC changes and remarks
- Maintain the CRM (salesforce) dashboard/record up to date to track TOC status
- Weekly Reporting of activity & technical issues/concerns
- Updating Insurance products and documentation in Bayzat Systems:
- Tracking of insurers products updates (emails, insurer announcements)
- Continuous Updating of insurance products and TOCs in our CRM (Salesforce)
- Support Communication and Training of Sales team on insurance products and networks updates
Key Metrics:
- Turnaround time: Quotes and TOC processing time
- Efficiency/Productivity: Average number of quotes/requotes/TOC per month
- Quality/Accuracy: # of quotes with errors/deviations from sales team requirements.
What are we looking for?
- A minimum of 2 year’s work experience with medical insurance broker or insurance company.
- Excellent verbal and written communications skills.
- Strong organization skills and attention to details.
- Team player attitude.
- Experience working in a high-growth environment.
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