Middle East Jobs, Careers, Vacancies: Specialist - Business Support, Milaha, Qatar

Specialist - Business Support, Milaha, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Specialist - Business Support

Key Roles & Responsibilities

Collaborate with business stakeholders to gather, define, and validate procurement and supply chain requirements, with an emphasis on Oracle Fusion Procurement and SCM modules.
Act as a key liaison between business units, solution teams, and IT, ensuring clear communication and alignment on initiatives impacting the production environment.
Engage closely with system analysts, application owners, and solution providers to drive integration solutions between Oracle Fusion and other subsystems, including real estate-specific platforms and core ERP components.
Serve as a subject matter expert (SME) for all procurement and SCM-related systems, acting as the escalation point for IT support teams and consultants.
Proactively resolve audit findings through collaboration with relevant stakeholders, ensuring compliance and closure within agreed timelines.
Understand and document business process flows across Oracle applications and their interfaces, ensuring secure and efficient information flow across interconnected systems.
Contribute to feasibility studies and proof-of-concepts for emerging technologies, including AI-driven solutions in procurement automation, predictive supply chain analytics, and contract intelligence.
Manage application versioning, patch deployments, and scheduling while ensuring minimal disruption to business operations.
Drive continuous improvement initiatives and process optimizations by leveraging system capabilities and cross-functional collaboration.
Implement and maintain application customizations, in-house enhancements, and add-ons tailored to procurement and logistics workflows.
Assist domain managers in prioritizing change requests based on business impact, urgency, and strategic goals.
Provide expert-level support for complex functional issues and offer solutions that align with both system capabilities and business policies.
Guide business stakeholders through new system features and programs post-implementation to ensure adoption and effectiveness.
Actively engage with business users and super users to identify opportunities for leveraging standard functionality over customizations, promoting process efficiency and system integrity.
Ensure technical implementation of functional requirements to deliver robust, scalable solutions aligned with business expectations.
Identify project risks early and recommend mitigation strategies to ensure successful project delivery.
Develop master rollout plans, implementation checklists, and contingency procedures to safeguard operational continuity.
Lead and participate in business requirement sessions, design workshops, UAT planning, and regression testing cycles.
Produce high-quality documentation such as Scope Documents, Business Use Cases, Activity Diagrams, Business Process Maps, Oracle AIM deliverables, and Gap Analyses.
Continuously explore and recommend AI applications within the SCM and Procurement space to enhance automation, decision-making, and cost efficiency.
Perform other job-related duties as assigned, aligned with business priorities and digital transformation goals.

Education & Professional Qualification:

Bachelor's degree in Computer Science or Information Systems or equivalent work-related experience

Professional Experience:

• Minimum 8 years' business analysis experience, with a focus on Oracle Fusion Procurement and Supply Chain Management (SCM), including modules such as Purchasing, Sourcing, and Inventory.

• Minimum 3 years' process analysis and design, specifically related to procurement, supply chain, and ERP integrations across multiple business domains.

• Strong customer service and support skills.

• Exceptional organizational and time management skills.

• Ability to work well independently and as part of a team.

• Strong problem-solving, analytical and communication skills.

• Ability to priorities, multi-task and co-ordinate workloads and work under pressure to meet deadlines

• Demonstrable skills in supporting performance management; data analysis and problem solving

• Must have a high level of computer literacy and experience of using MS Office especially MS Excel as advanced user.

• Uses solid analytical and problem-solving skills, and can analyze current situations with new requirements to synthesize into creative solutions

• Together with Project Manager, determine best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives

• Skilled in leading detailed design phases and developing detailed technical requirements into project plan phases for successful implementation

• Represents the practice/domain in dealing with End Users, support cycle, or lead delivery issue resolutions when required.

Geographic Experience:

N/A

Computer Skills:

Fluent with Microsoft Excel, Word, PowerPoint, and Outlook; experienced with MS Project, Visio, and SQL

Language Skills:

Business fluent English

Market/Industry/Functional Knowledge:

In-depth functional knowledge of Procurement and Supply Chain Management processes, especially within Oracle Fusion Applications, including modules such as Purchasing, Self-Service Procurement, Sourcing, and Inventory.
Solid understanding of real estate-related systems and processes and how they interface with core ERP platforms for seamless transactional and reporting flows.
Strong experience in business application implementation, support, and optimization, with a focus on complex integration landscapes involving multiple subsystems.
Familiarity with AI-enabled procurement solutions, such as predictive analytics, intelligent automation, and contract intelligence tools, and their application in modern digital transformation initiatives.
Expertise in software quality assurance, release management, and change control processes to ensure stability and governance in high-impact environments.
High level of computer literacy with advanced proficiency in Microsoft Excel and experience with tools for data analysis, reporting, and reconciliation.
Proficient in Oracle Implementation Methodologies (OUM / TCM), including business process documentation, gap analysis, and test scenario creation.
Skilled in leading detailed design phases, translating business requirements into functional and technical deliverables, and aligning them with project timelines for successful implementation.