SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION
Core Responsibilities:
Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
Actively communicate with customers in a friendly and helpful manner, promoting the PUMA brand and merchandise in trying to fulfill the customers’ needs and meet selling standards
Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
Responsible for assisting with training and development and succession of high performing, results driven Associates
Accountable for service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
Responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store
Analyse customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area Manager
Responsible for Loss Prevention compliance within store
Manage and communicate merchandise opportunities to Area Manager
Monitor Loss Prevention education, training and awareness programs
Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
Participate in new store openings and/or store closings; local travel may be required
Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
Required to comply with all operational core competencies and key accountabilities
Execute all requirements necessary to maintain a safe and compliant working environment for all Sales Associates
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required
Develop and maintain strong communication with local PR and marketing
YOUR TALENT
Education:
University degree desirable
Experience:
One to two years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record
Capabilities:
Proven ability to exceed sales targets
Numerical accuracy
Strong interpersonal, communication and motivational skills
Strong organizational and time management skills
Practical experience in Project Management, skills in implementing communications methods and event management
Ability to make good judgement and quick decisions
Interest in innovation and change
Leadership skills
PC-skills, MS-Office Knowledge, Lotus Notes, Internet
Advanced in the English language (speaking, reading, writing)
Customer service skills
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
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