Business Manager, Power International Holding, Qatar

ate: 07-Feb-2022

Location: QA

Company: Power International Holding

Job Summary

The Business leads in organization strategic vision and mission into operational objectives whilst implementing and managing the overall long-term business success strategy. Business Head leads in evaluating operational effectiveness and establishes systems and procedures for maintaining high standards of operations to ensure that the brands are performing at their optimal level at all times. The key success of the role lies in brand positioning as well as exceptional customer service delivery.Develops and implements operational excellence both externally and internally to facilitate process improvement projects with benefits in cost and efficiency. Drives revenue growth and efficient cost management in-line with the financial targets that are set within the annual budget and plan. Works closely with cross-functional teams to relay client needs, areas for improvements, and experiences to drive product strategy, roadmap, and prioritization of issue resolution.

Job Responsibilities 1

• Formulates, recommends and implement policies and programs that guide the organization in maintaining and improving its competitive position and the profitability of the operation
• Develops and executes creative promotions and ways to make each facility more productive by proactively working to drive revenue for the organization
• Establishes and implements operational plans that drives best practices with a focus on outcomes for our customers. (along with financial projection mirroring those plans)
• Develops and implements Key Performance Indicators through management of core processes and driving continuous improvement through efficient use of the organization resources.
• Identifies projects related to operations, consistent with the organization’s goals and objectives and necessary to maintain the organizations competitiveness is the marketplace
• Promotes a safe and pleasant work environment for all employees and guests by ensuring compliance with all Park and Corporate policies and procedures through strengthening the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.

Job Responsibilities 2

• Document existing client journey and create a plan for improvement resulting in improved retention and more efficient, predictable service outcomes.
• Drives initiatives regarding improvements to existing tools and processes and providing feedback on new practices and procedures in order to exceeds services and customer requirements.
• Provides direct support of management functions including Human Relations, Business Development, Operations and Finance, corrective actions, and adherence to company policy
• Manages and continuously develops management subordinates within the organization (talent management)
• Drives in continuous performance review of direct reports, and provide prompt and objective coaching, mentoring and counseling. Resolve performance, job satisfaction, and interpersonal issues, balancing employee and department needs.

Additional Responsibilities 3

Job Knowledge & Skills

• Managing Client Engagement
• Business Acumen
• Extensive operations experience in Lifestyle environments.
• In depth knowledge of diverse business functions and principles such as supply chain, finance, customer service, human resources etc.)
• Working knowledge of data analysis and performance/operation metrics
• Strong desire to drive performance and look at different methods to improve our customers’ experience
• Ability to demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
• Excellent leadership, people management, communication and influencing skills at a senior level
• Ability to create a positive environment geared for successful interaction and coaching
• Desire to deliver outstanding customer service through a culture of development and empowerment
• A proven record of delivering excellent results and driving performances.

Job Experience

• Min 15 year(s) (Leading position 10 - GCC 5 years, Hospitality 5 years).

Competencies

Agility - Advanced

Displays Customer Centricity - Advanced

Creates Strategy M2

Cultivates Loyalty & Integrity - Advanced

Demonstrates Accountability - Advanced

Demonstrates Resilience - Advanced

Develops Future Leaders M2

Drives Performance M2

Promotes Teamwork - Advanced

Shows Entrepreneurial Spirit - Advanced

Strives for Innovation - Advanced

Education

Bachelor's Degree

https://careers.powerholding-intl.com/job/Business-Manager/741241902/?utm_campaign=LinkedinJobPostings&utm_source=LinkedinJobPostings&applySourceOverride=LinkedIn

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