Senior Director Human Resources, DHL, Dubai, UAE

COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL UAE is the recognized market leader in Express logistics and an Employer of Choice - ranked consistently as Great Place To Work in the UAE for 6 consecutive years, with a 2021 global ranking at #1 as the Best Place to work! 

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

ABOUT THE ROLE

Provide strategic & operational HR expertise that contribute to achieving the business goals and DHL’s bottom line of Employer of Choice through: 

Participation as a key member of the Senior Management Team (SMT), influencing the plans direction of the business and people strategy; 
Propose & implement initiatives that drive and reinforce DHL’s culture; 
Design, development and execution of organisational effectiveness and development programs; 
Design and manage HR policies and best in class HR practices that strengthen DHL’s competitive position in the market

 

YOUR TASKS 

 

Performance Management:

Educates business line leaders on all aspects of the performance management process and the tools

Identifies opportunities to support the functions in achieving their performance targets

Works with functional heads and the Area HRD team to ensure effective talent management processes are in place

Rewards & Remuneration:

Ensure that the compensation & benefits strategy is designed to attract, retain and motivate high performing employees. Manage annual salary review process to ensure DHL is competitive in the marketplace and that personnel costs meet budget while still rewarding high performers

Ensure that the Company’s total compensation and benefits packages are competitive with the market. This will include planning and implementation of various benefits program from time to time to position DHL competitively

Ensure that recognition and incentive programmes are effectively promoted and are effective in recognising high performers and rewarding achievement of key objectives

Advise Country Management on all HR related matters & provide HR consultancy & services to the Hub, MERN, Global/Regional teams and non-Express entities (GBS, CSI) based in the UAE 

Implement and monitor HR policies, standards and processes ensuring HR best practices and alignment to Global HR guidelines and the Country labour laws

To study labour market and wage trends, various relevant Government labour legislation from time to time and ensure DHL awareness and compliance with the law. This will also include ensuring that DHL keep abreast of various development and interpreting implications of the legislation that may affect the Company 

Recruitment & Resourcing:

Ensure effective resource planning and forecasting of workforce requirements   

Ensure that all DHL recruitment is managed to ensure that the best possible staff are hired / promoted, including using Regional Guidelines and monitoring developments in recruitment methodology to ensure best practice recruitment methods are used

Employee Engagement:

Use the EOS survey feedback to measure staff morale and organizational climate; then develop and implement effective strategies and action plans to improve target areas

Support the Functional Managers to enhance Employee Engagement & Active Leadership for their teams 

Creates innovative employee engagement solutions/activities and leads the development and implementation

Drives the company culture & values through continuous initiatives and Corporate Social Responsibilities programs

HR Team: 

Determine organization structure, roles and responsibility and performance targets for the function

Develop a culture of quality, service excellence, flexibility and efficiency 

Coach, develop and provide leadership to the HR team (12 HR team members) to ensure they maximize their potential, achieve key business objectives and act as role models for the Company vision and values

Identify training needs and opportunities to develop a highly skilled functional department

 

YOUR PROFILE

Skills & Knowledge:

HR strategy and formulation,

leadership models and concepts,

general business and financial management.

formulate HR strategies,

influence management and get plans approved & supported,

make decisions through effective presentation of the business case 

manage and lead change initiatives,

consult, facilitate and coach,

systematically assess effectiveness of initiatives,

build individual and team development plans.

Business: 

Ability to understand and use business principles and language – including the fundamentals of finance and profitability – to achieve results and increase the performance and profitability of DP DHL

Staying abreast of important trends. Understand connections – even beyond the scope of their responsibilities – which may affect the competitiveness of the Group


Leadership:

Develop and communicate strategies and goals which achieve competitive advantage. Demonstrate a clear understanding of the organisation’s strengths, weaknesses, opportunities and threats

Contribute to an environment where people at all levels stand up for their ideas knowing that the status quo can always be challenged for the better. Integrate the judgements and opinions of others into decisions

Develop high-performance teams and further the co-operation within the team as well as with other teams. 

Ability to coach and develop others – strong people management skills 

Personal:

Demonstrate a commitment to excel. Challenge themselves and others to exceed standards and achieve extraordinary results. They strive for best-in-class and are not easily deterred when they encounter obstacles or delays. They constantly invest in their own development

Uses excellent communication skills (both verbally and in writing) to engage and influence, motivate and deliver through others 

Ability to establish and maintain effective working relationships with all levels of employees

Demonstrates drive and resilience 8-10 years of HR experience with at least 5 years in a Senior Management role 

Fluency in English communication is a pre-requisite and Arabic Language is a big Advantage  

Prior team management experience is essential

BA/BSC in Business /HR (MSc/MBA Degree is a plus) 

Professional HR affiliations (HR Institute of Management or equivalent)

https://dhlexpress.taleo.net/careersection/startseite/jobdetail.ftl?lang=en&job=220015Z 


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https://www.dubai-forever.com/submit-your-cv.html

 

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