Middle East Jobs, Careers, Vacancies

Premium Care Officer, Emirates Islamic, Dubai, UAE

Job Responsibilities:

    Complete ownership of Priority Customers complaints raised by various channels such as, Call Center, social Media, Media, Senior Management, Website and Online Banking or any other channel as assigned by the Unit Manager. This includes providing timely resolution while maintaining customer satisfaction levels within the bank’s rules and regulations in addition to maintaining of necessary MIS updated and accurate.
    Focus on providing end to end resolution of complaints within TAT (90%) and increase first time resolution which in turn will reduce number of hand-off for complaints handled and reduce cost of complaints handling.
    Ensure that all customers are contacted as per assigned KPI throughout the resolution cycle considering the criticality and complexity of complaints handled by the Assistant Manager.
    Maintain strong relationship with internal & external stakeholders, as applicable, and work towards improving complaints handling processes to ensure customer satisfaction is always maintained.
    Identify opportunities to improve complaint handling process for Priority Customers to reduce number of complaints
    Increase C-Sat & NPS of complaining Priority Customers and provide best experience.
    Utilize agreed empowerment at various levels (financial, non-financial and systems) in order to deliver enhanced complaints handling process.
    Produce and maintain reports in timely and accurate manner

Qualifications:

Person Specifications:

    3+ years minimum experience in banking industry or in customer facing/complaints handling unit
    Communication Skills
    M/S office

Primary Location: United Arab Emirates-Dubai-Eib Head Office, Dubai
Job: Customer Service
Organization: Digital, Customer Excellence and Marketing
Schedule: Regular
Shift: Standard
Job Type: Full-time

https://enbd.taleo.net/careersection/ei_ext/jobdetail.ftl?job=40529

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You may also submit your CV here >>>>>>>>

https://www.dubai-forever.com/submit-your-cv.html

Take Action Now!

Order Your Customized CV!

Click on Your Level of Experience:

• Entry Level (0-2 Years Total Work Experience) --> http://www.dubai-forever.com/entry-level-resume.html

• Junior Professional Level (2 - 5 Years Work Experience) --> http://www.dubai-forever.com/professional-level-cv.html

• Mid Level Professionals (5 - 8 Years Work Experience) --> http://www.dubai-forever.com/mid-level-cv.html

• Senior Professional Level (8 - 15 Years Work Experience) --> http://www.dubai-forever.com/professional-level-resume.html

• Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) --> http://www.dubai-forever.com/executive-level-resume.html

Processing Team Member, Emirates NBD, Dubai, UAE

Primary Location

: United Arab Emirates-Dubai-Eib Head Office, Dubai

Job

: Processing

Organization

: Business Banking

Schedule

: Regular

Shift

: Standard

Job Type

: Full-time

Day Job

Job Posting

: Jan 10, 2022, 4:21:50 PM

https://enbd.taleo.net/careersection/enbd_ext/jobdetail.ftl?job=GRP-29273&tz=GMT-06%3A00&tzname=America%2FChicago

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You may also submit your CV here >>>>>>>>

https://www.dubai-forever.com/submit-your-cv.html

Take Action Now!

Order Your Customized CV!

Click on Your Level of Experience:

• Entry Level (0-2 Years Total Work Experience) --> http://www.dubai-forever.com/entry-level-resume.html

• Junior Professional Level (2 - 5 Years Work Experience) --> http://www.dubai-forever.com/professional-level-cv.html

• Mid Level Professionals (5 - 8 Years Work Experience) --> http://www.dubai-forever.com/mid-level-cv.html

• Senior Professional Level (8 - 15 Years Work Experience) --> http://www.dubai-forever.com/professional-level-resume.html

• Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) --> http://www.dubai-forever.com/executive-level-resume.html

Administration Assistant/Receptionist. ARC International, Dubai, UAE

Job Description

1. In a timely accurate and polite manner receive, direct and relay internal and external telephone calls and messages.

2. Receive record and direct all faxes and E-mails received.

3. Receive and record all external correspondence for Managing Director. Direct accordingly.

4. Prepare Arabic letters and reports as requested by Management.

5. Take relevant documents to Dubai Municipality as requested by Management.

6. Maintain inventory of office stationary supplies ensuring adequate supplies at all times.

7. Ensure the reception area is tidy and clean at all times.

8. Respond to requests received for procurement of stationery supplies.

9. Co-ordinate the repair and maintenance of office equipment.

10. Ensure the reception is manned at all times arranging for cover when not available.

11. Attend to visitors.

12. Maintain confidentiality at all times.

13. Provide administrative support to management & Staff when required.

14. Under the instruction of the H. R Manager create and maintain database of all legal documents of staff.

15. Arrange work permit, visa and any other legal documents as requested by management.

16. Ensure the implementation of Quality Management System that complies with standard ISO 9001:2008. Ensure that policies and procedures are being adhered to at all times.

17. Complete Human Resource paperwork.

18. Other duties as assigned.

QUALIFICATIONS & EXPERIENCE REQUIREMENTS:

Qualifications: High school or Diploma

Experience: Over 2 years experience in similar position.

Age: Over 25 years of age

KNOWLEDGE AND SKILL REQUIREMENTS

1. Work required willingness to work a flexible schedule

2. Ability to make commitments and take action to keep deadlines.

3. Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills and the ability to type.

4. Ability to make commitments and take action to keep to deadlines.

https://arcinternational.bamboohr.com/jobs/view.php?id=38&source=indeed&src=indeed&postedDate=2018-03-01

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You may also submit your CV here >>>>>>>>

https://www.dubai-forever.com/submit-your-cv.html

Take Action Now!

Order Your Customized CV!

Click on Your Level of Experience:

• Entry Level (0-2 Years Total Work Experience) --> http://www.dubai-forever.com/entry-level-resume.html

• Junior Professional Level (2 - 5 Years Work Experience) --> http://www.dubai-forever.com/professional-level-cv.html

• Mid Level Professionals (5 - 8 Years Work Experience) --> http://www.dubai-forever.com/mid-level-cv.html

• Senior Professional Level (8 - 15 Years Work Experience) --> http://www.dubai-forever.com/professional-level-resume.html

• Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) --> http://www.dubai-forever.com/executive-level-resume.html

School Secretary, The Winchester School, Jebel Ali, UAE

About the Role

We are looking for an outstanding candidate to join our dynamic team as a School Secretary who is people oriented, can multi-task, understands, facilitate and coordinate all secretarial and administrative functions to ensure the smooth running of the office of the Head of School. Act as an ambassador to the school and perform in an efficient, professional, and confidential manner all job duties.

About Your Benefits

Facilitate and coordinate all secretarial and administrative functions to ensure the smooth running of the school.
Act as an ambassador to the school and perform in an efficient, professional, and confidential manner all job duties.
Responsible for managing all secretarial functions of the office of SLT/Principal/Head of school.
Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values.
Maintain high quality communication from and within the Head of School’s office. Liaise with tact and diplomacy with school staff, parents and representative of the GEMS Corporate Office.
Liaise with all school middle leaders/teachers regarding students, parents, faculty and staff.
Manage Head of School's appointment calendar as well as all his/her professional communication and public relations needs.
Assist in the organizing of school events and facilitates the use of effective strategies for ascertaining and gaining publicity for all noteworthy events in order to promote the school positively.
- Coordinate personnel needs regarding contract writing, attendance and reporting, employee files, annual reports, annual budgets preparation reports and other school reports as needed.
- Provide high quality reception and hospitality for visitors and those seeking to communicate with Head of School/SLT.
- Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
- Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
- Attends staff meetings and serve on committees as required.
- Performs other duties as requested by direct & dotted reporting line managers / supervisors.
About GEMS
Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.
About the School
As one of Dubai’s preferred schools, our school has been teaching the National Curriculum for England (NCFE) FS1 to Year 13 to students from across the world since November, 2003 and we continue to be a preferred educator because of our inclusive, nurturing and growth mindset approach. Our school is in prime location with excellent facilities and known for providing a high-standard of education with highly enriching opportunities to bring out the best in every child at a very affordable price.As a GEMS Education school, our foundation of learning is based on GEMS’ four core concepts of: Always Learning. Excellence, One Team, Care

To learn more please visit http://www.thewinchesterschool.com/
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV
2. Passport-size photograph
https://careers.gemseducation.com/gems/VacancyDetail.aspx?VacancyID=157076&ChannelID=2933

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You may also submit your CV here >>>>>>>>

https://www.dubai-forever.com/submit-your-cv.html

Take Action Now!

Order Your Customized CV!

Click on Your Level of Experience:

• Entry Level (0-2 Years Total Work Experience) --> http://www.dubai-forever.com/entry-level-resume.html

• Junior Professional Level (2 - 5 Years Work Experience) --> http://www.dubai-forever.com/professional-level-cv.html

• Mid Level Professionals (5 - 8 Years Work Experience) --> http://www.dubai-forever.com/mid-level-cv.html

• Senior Professional Level (8 - 15 Years Work Experience) --> http://www.dubai-forever.com/professional-level-resume.html

• Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) --> http://www.dubai-forever.com/executive-level-resume.html

Kindergarten Teacher, Gems Our Own English High School, Dubai, UAE

About the Role

We are looking for Teachers who are passionate and enjoy creating an engaging and inspiring learning environment for students .

Kindergarten Teacher

The successful applicant will have the following:

A certified teaching qualification, such as a B.Ed along with a Bachelor degree specializing preferably in Art/ Science.
The desire to provide Outstanding teaching and learning
Aspiration to work in a world class school with real prospects for enhancing their career
Excellent IT and interpersonal communication skills to work closely with students and parents
A creative and enthusiastic approach both in and out of the classroom
Experience teaching the CBSE curriculum is required
UAE based teaching experience is preferred but not essential.
Candidates must be on family visa.

About Your Benefits

All positions attract an excellent remuneration package

About GEMS

Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.

About the School: One of the oldest schools in the country, GEMS Our Own English High School - Dubai, has been providing outstanding education and support to students from across the globe for five decades. School to 3 generations, OOD takes pride in long serving staff with unmatched loyalty. Affiliated to the Central Board of Secondary Education, New Delhi, India, the school has currently over 10,000 students from Kindergarten to Grade 12, representing over nineteen nationalities – making us a truly international community that epitomizes multi-cultural Dubai at its finest.
http://www.gemsoo-dubai.com/
About Application Process: If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV
2. Passport-size photograph; https://careers.gemseducation.com/gems/VacancyDetail.aspx?VacancyID=157084&ChannelID=2989; ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

You may also submit your CV here >>>>>>>>

https://www.dubai-forever.com/submit-your-cv.html

Take Action Now!

Order Your Customized CV!

Click on Your Level of Experience:

• Entry Level (0-2 Years Total Work Experience) --> http://www.dubai-forever.com/entry-level-resume.html

• Junior Professional Level (2 - 5 Years Work Experience) --> http://www.dubai-forever.com/professional-level-cv.html

• Mid Level Professionals (5 - 8 Years Work Experience) --> http://www.dubai-forever.com/mid-level-cv.html

• Senior Professional Level (8 - 15 Years Work Experience) --> http://www.dubai-forever.com/professional-level-resume.html

• Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) --> http://www.dubai-forever.com/executive-level-resume.html