Operations Manager - Kuwait & Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Overview
The Operations Manager for Kuwait & Qatar will be responsible for leading Retail Operations across both markets. This role focuses on identifying and implementing process improvements, ensuring compliance with company policies and local regulations, and fostering operational excellence. The Manager will be a decisive and collaborative leader, aiming to maximize the performance of a motivated and engaged team. This position aligns with the Tiffany Global Service Philosophy by building connections, trust, and exceeding expectations.
Key Responsibilities
Retail Operations (30%): Oversee store operations, including stock control, audit compliance, and training for operations staff and leaders. Develop consistent standards, identify improvements, and ensure adherence to policies. Lead price changes, re-classes, and conduct monthly audits.Talent/Line Management (15%): Support and manage direct and dotted-line reports through performance management, coaching, and career development. Foster cross-functional collaboration and build talent pipelines.Third-Party Vendor Management (10%): Manage relationships with delivery companies and other third-party vendors, ensuring service standards are met and addressing any issues.Inventory Management and Movements (25%): Responsible for all aspects of product inventory, including physical inventory, price changes, and purchase order management. Oversee merchandise movement (inbound/outbound, international/local), customs, and hallmarking. Analyze merchandise flow and ensure stock accuracy.Store Openings and Local Events (10%): Coordinate new store openings, closures, refurbishments, and local events, ensuring timely and safe execution, stock management, security, and health & safety compliance.Financial Management (5%): Partner with the Regional Director and Finance Director to plan and manage Retail Operations expenses for Kuwait/Qatar, providing reporting and analysis.IT Support Coordination (5%): Liaise with Regional IT teams for local retail and office support, including hardware procurement and system setups.Qualifications: Required:
Strong business acumen, management, and organizational skills.Acute attention to detail.Strong written and verbal communication skills in English (near fluent).Proficiency in Microsoft Office (Outlook, Excel, Word).Previous 'Line Management' experience.Preferred:
Knowledge of JD Edwards software/RF.Familiarity with local import/export regulations and processes.Retail industry experience.Microsoft Proficient.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: Apply to this job with an ATS-friendly CV!

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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


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