Sales Consultant, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a  Sales Consultant

Job Title: Retail Sales Consultant

Reports to: Team Leader
Location: UAE
Business Unit: Trading

Role Purpose

To offer exceptional customer service while maximizing all sales opportunities.

Key Accountabilities

• Deliver excellent customer service.
• Follow the sales process to maximize sales.
• Understand features and benefits of all Travelex product lines.
• Use every opportunity to upsell and cross-sell.
• Recognize warning signs of questionable transactions and mitigate potential risks.
• Adhere to promotional marketing offers.
• Manage till stocks effectively.
• Achieve individual KPIs and sales targets.
• Investigate and report overages and shortages.
• Comply with company and location policies and procedures, including:
  • Audit
  • Risk
  • Health & Safety
  • Security
  • Customer service requirements
• Ensure legal and corporate compliance.
• Maintain high standards of store housekeeping and presentation.
• Contribute positively to team success.
• Complete all required training within specified timelines.

Role-Specific Experience and Skills

• Experience in retail, cash handling, and/or banking.
• Strong customer service skills.
• Good numerical ability.
• Sound knowledge of products, services, and procedures.
• Experience working with computer systems.
• Ability to work independently and as part of a team.
• Attention to detail in routine activities.
• Flexibility to work various shifts and locations.
• Proficiency in English.

General Experience and Personal Qualities

Leadership

• Self-aware with a high degree of personal and professional integrity.

Commercial Acumen

• Protect the business by ensuring procedural compliance, managing risks, and escalating issues to safeguard Travelex’s reputation.

Strong Relationships

• Ability to build and manage relationships, developing trust and credibility with:
  • Customers
  • Partners
  • Peers
  • Teams
  • Internal and external stakeholders
• Proactively share best practices to drive continuous performance improvement.

DETAILS TO REGISTER FOR THIS JOB:

Send your updated ATS-compliant CV:

https://travelex.wd107.myworkdayjobs.com/en-US/TravelexCareers/job/UAE-Dubai-DXB-T3-Airside-Cca-Departures-Skytrain-2440/Sales-Consultant_JR49272


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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


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SOCIAL INITIATIVE:

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