IT Officer, Al Wajh, KSA

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Role overview   

The IT Officer is responsible for ensuring that all information technology systems and infrastructure within the school function reliably, securely, and effectively on a day-to-day basis. This is a hands-on operational role, central to the smooth running of teaching, learning, and school operations in a newly opened environment.  

As a startup school, the role combines direct technical support with coordination and liaison across the wider SEK network and external providers. The IT Officer will be the  sole onsite IT professional , working closely with school leadership, teaching staff, and regional IT expertise.  

Key responsibilities  

Core IT operations and support  

Ensure the  reliable functioning and maintenance of all IT infrastructure , including networks, WiFi, servers, interactive whiteboards, printers, and shared devices  

Configure, manage, and support  staff laptops  (Windows environment) and ensure students' devices are able to connect securely and effectively to school systems  

Act as the  first point of contact for all hardware and software issues  reported by staff, providing timely troubleshooting and resolution  

Provide  inclassroom and lessontime support  when technology issues arise  

Support the use of  schoolprovided iPads  for younger students and connectivity for BYOD environments in upper years  

Manage educational platforms, including user support and data administration. 

Platforms, systems, and access  

Set up, administer, and maintain  Microsoft 365  accounts, permissions, and access protocols  

Support the technical setup of core school platforms, including:   

learning management systems (LMS)  

student information systems (MIS/SIS)  

assessment platforms  

safeguarding, filtering, and content control tools  

Ensure that all staff and students have  appropriate access levels , configurations, and protections in place  

Safeguarding, security, and compliance (technical aspects)  

Implement and maintain all  technical aspects of online safeguarding , including filtering, monitoring, and access controls  

Support the school in meeting  cybersecurity, data protection, and filemanagement expectations , in alignment with SEK group standards  

Enforce password, access, and device use protocols as defined by school and group policy  

Collaboration and coordination  

Work closely with the  school's academic and leadership teams , particularly where technology intersects with teaching and learning  

Liaise with the  SEK regional IT lead  and the IT officer at the sister school, adopting shared systems, practices, and configurations  

Escalate complex issues appropriately and coordinate technical resolutions, repairs, and replacements when required  

Collaborate with project, operations, or external providers as needed to ensure continuity of service  

Preopening and startup phase  

Be in post by  May 2026  to support the school's preopening phase  

Support the preparation, configuration, and testing of IT systems ahead of opening,  building on the established model of the sister school  

Assist with testing, piloting, and validating systems before students and staff are fully on site  

Contribute to the creation and maintenance of  clear internal procedures and documentation  for IT systems and support  

Experience, skills, and attributes  

Strong practical experience in  IT support, systems administration, or technical operations  (school experience desirable but not essential)  

Confidence working in a  mixed device environment  (Windows, iPads, BYOD)  

Experience administering user accounts, permissions, and access within a  Microsoftbased environment  

Strong problemsolving skills and a calm, solutionsfocused approach under pressure  

Able to communicate clearly and effectively with nontechnical colleagues  

Comfortable working independently while collaborating within a wider network  

Highly organized, adaptable, and comfortable operating in a  developing, startup environment  

Native level or very strong proficiency in English is essential  

Ability to communicate in Arabic is a significant advantage 

DETAILS TO REGISTER FOR THIS JOB:

Send your updated ATS-compliant CV:

https://empleo.sek.es/jobs/7156378-it-officer?ittk=KCQUPD7ZLH


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