Job description
At Electra we need talented people that will share our strategy to be the obvious contracting partner for local & international players who wish to set up an event within the GCC.
Overview
The Junior IT System Engineer will support daily IT operations, system administration, and basic AI-assisted tasks. The role involves managing users, systems, networks, security tools, and remote support while ensuring smooth IT service delivery.
Key Responsibilities
System & User Management
Manage Active Directory: user creation, modifications, password resets.
Handle folder creation, permissions, and shared folder management.
Perform Windows OS administration and basic troubleshooting.
Networking & Connectivity
Troubleshoot LAN/WAN issues.
Configure and support VPN access.
Install and manage network printers.
Security & Applications
Support Sophos endpoint security.
Work with Barracuda email security for filtering and quarantine checks.
Install and troubleshoot software and business applications.
Office 365 Administration
Assist with Teams, Outlook, SharePoint, and OneDrive.
Basic license assignment and user access management.
Remote Support
Provide assistance via Anydesk, TeamViewer, UltraViewer, etc.
Handle support tickets and resolve user issues efficiently.
Basic AI Support
Use AI tools to create documentation, automate simple tasks, and help users with basic AI usage.
Qualifications
1–2 years of IT support experience.
Knowledge of Windows OS, AD, networking basics, VPN, and O365.
Familiarity with Antivirus and Security systems, Basic AI tools
Good communication & problem-solving skills.
General Obligations towards Health, Safety and Environment
• You will correctly use machinery, appliances, tools, transport, and all equipment issued by the company.
• You will correctly use personal protective equipment supplied by the company.
• You will not remove any safety devices for any machinery or installations.
• You will perform all tasks set forth by safety and environmental regulations and thus cooperate with Electra to ensure a working environment and condition that do not pose any risks in terms of health, safety and environment to others.
DETAILS TO REGISTER FOR THIS JOB:
Send your updated ATS-compliant CV:https://app.whitecarrot.io/careers/electra/job/033edf6d-0d5e-4bd9-b499-8495279d094d
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Join the Middle East's Best Job Groups on Whatsapp:
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
Excited about working in the GCC? Click on one of the banner's below...
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!
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