Regional Lead Reliability Engineer - Drilling Services
Do you enjoy being part of a successful team?
Do you like working in collaborative teams and solving critical issues?
Join our Technical Support Services Team!
A leader in the oilfield services industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and shareholders.
Partner with the best
You will be responsible for supporting customer issue. This can include failure of investigations, tool repairs, technical support or a field service. You will develop a year plan for its own department. You will be involved in discussions with other functions and teams about improvement in processes, procedures and ways of working.
As a Lead Technical Support Engineer, you will be responsible for:
Owning the resolution of customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues.
Presenting to leaders in specific technical space and on cross functional teams on how technologies interconnect and contribute to overall strategy.
Handling latitude in project techniques.
Handling diverse clients in a region and following frameworks to get through the processes.
Fuel your passion
To be successful in this role you will:
Have a Bachelor's degree from an accredited university or High School Diploma/GED with a minimum of 4 years of experience in Services.
Have a minimum of 3 years of experience in technical support.
Have strong oral and written communication skills.
Have strong interpersonal and leadership skills, ability to influence others and lead small teams.
Able to coordinate several projects simultaneously.
Have experience in leading initiatives, with effective problem identification and solution skills.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
This role is a Full Time Regular, live in country
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
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We support the Far-Sighted, Growth Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will be those of the GCC countries.
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