Overview
We are looking for a “Channel Sales Account Manager” who will be responsible for Sestek’s SaaS& Enterprise Conversational products. If you are passionate about developing new relations with potential customers and partners, we believe that this position is just for you!
Who are we?
Sestek is a global technology company helping organizations with Conversational Solutions to be data-driven, increase efficiency and deliver better experiences for their customers. Sestek’s AI-powered solutions depend on text-to-speech, speech recognition, natural language processing and voice biometrics technologies.
What we do?
Conversational AI
We help companies use AI to automate customer processes, increase self-service rates and cut down operational costs
Conversational Analytics
We analyze all customer-agent and customer-bot conversations to help companies understand the root cause behind customer issues.
Conversational Biometrics
We benefit from the most trusted security feature; the human voice, to help companies provide faster and safer services to their customers.
What we expect?
Finding new partners to sell Sestek’s products in the contact center ecosystem
Developing new channels and maintaining long-term relationships with customers / partners
Traveling for customer meetings domestic and international
Working for customer/ partner satisfaction and meeting their needs and requests,
Assisting current partners and delivering them a positive customer experience
Tracking the sales quotas
Suggesting actions to improve sales performance and identify opportunities for growth.
Perfect candidate with;
BSc degree in related fields
Having minimum 5-year experience on finding new partners in the contact center ecosystem
Having vendor management background and strong network from contact centers
Having proven sales success and ability to deliver excellent customer experience
Experience in selling conversational solutions is a plus
Having strong communication, presentation and negotiation skills both in Arabic and English is must
Having no obstacle to travel both international and domestic visits.
Knowledge of CRM software and MS Office (MS Excel in particular)
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We support the Far-Sighted, Growth Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will be those of the GCC countries.
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