IT-SERVICE TECHNICIAN (M/F)- LISEC MIDDLE EAST LIMITED FZE, Dubai
We have a long history and tremendous experience in industrial glass processing as we develop state-of-the-art machines and systems from practical experience. Our goal is to be best in glass processing. We are in constant growth and offer our employees diverse perspectives to develop. We are looking for employees who are interested in glass processing to work internationally and to face their responsibilities.
YOUR ASSIGNMENT
Collaboration in the "customer help desk team" in Dubai or on-site at the customer (24/7)
Providing high quality service to our customer by phone, ticketing system and remote access
Implementation and training of industry-specific software packages at customer premises
Pre-analyzing customer requests for future development activities
Software testing for general functionality and customer specific requests
OUR REQUIREMENTS
Degree in IT or equivalent
Professional experience: ideal as an entry level or first experience in the area of customer helpdesk
Readiness to work in a 24/7 multi shift work environment
Readiness to travel locally and internationally
Basic knowledge of the operating systems LINUX / UNIX or WINDOWS (client / server)
Basic knowledge of relational databases
Good probing skills and analytical skill would be an added advantage
Good spoken and written communication skills in English
Flexible, team player, good communication skills
Apply Here:
https://lisec.bewerberportal.at/Job/159859
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