IT-SERVICE TECHNICIAN (M/F)- LISEC MIDDLE EAST LIMITED FZE, Dubai

 IT-SERVICE TECHNICIAN (M/F)- LISEC MIDDLE EAST LIMITED FZE, Dubai

We have a long history and tremendous experience in industrial glass processing as we develop state-of-the-art machines and systems from practical experience. Our goal is to be best in glass processing. We are in constant growth and offer our employees diverse perspectives to develop. We are looking for employees who are interested in glass processing to work internationally and to face their responsibilities.

YOUR ASSIGNMENT

Collaboration in the "customer help desk team" in Dubai or on-site at the customer (24/7)

Providing high quality service to our customer by phone, ticketing system and remote access

Implementation and training of industry-specific software packages at customer premises

Pre-analyzing customer requests for future development activities

Software testing for general functionality and customer specific requests

OUR REQUIREMENTS

Degree in IT or equivalent

Professional experience: ideal as an entry level or first experience in the area of customer helpdesk

Readiness to work in a 24/7 multi shift work environment

Readiness to travel locally and internationally

Basic knowledge of the operating systems LINUX / UNIX or WINDOWS (client / server)

Basic knowledge of relational databases

Good probing skills and analytical skill would be an added advantage

Good spoken and written communication skills in English

Flexible, team player, good communication skills

Apply Here:

https://lisec.bewerberportal.at/Job/159859

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