Signature Key Account Manager, Manama, Bahrain

   This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified. 

We need a Signature Key Account Manager, 
About the Role

This role is responsible for being a representative of the business to its most valuable clients. It manages the key accounts, build strong relationships with the client, identify challenges or opportunities, grow and find ways to maintain success within the account.

What We Need From You

• 
  Develop key accounts and be responsible for achieving sales and increasing market share.

• Reach sales targets set by the department.

• Educate customers regarding product usage and features.

• Determine the crucial needs the of the customers and carry them out to ensure that they receive first-class customer care and service.

• Create an organized data base of all clients with full profile.

• Manage and resolve any technical difficulties the customer faces.

• Interact and communicate with the client on a regular basis to determine changing tastes and preferences.

• Maintain a high level of exposure within the company in the major departments and communicate regularly with them through visits, telephone and emails to achieve smooth operations of procedures processes.

• Update management of any statistics and data relating to Customer complaints, requirements, and inquiries.

• Establish and continuously update customer details & updated information.

• Establish and maintains effective customer relations.

• Handling the VIP accounts invoices collection and credit limit adjustments, retention process and churn reports.

• Maintain the customer base by locking the customer with new devices.

• Base clean up based on certain agreed criteria.

• Develop a holistic view of the customer market trends and identify sales opportunities across the VIP accounts.

• Work with the Customer Marketing team to ensure that all product and service marketing campaigns are coordinated within and across the VIP accounts to ensure maximum value is derived from any promotional activity.

• To be able to attract and create new database of customers.

• Perform all other related duties as assigned or needed.

Qualifications and Experience

• 
  Bachelor's degree in business or communication.

• Minimum 3-5 years' experience in customer service management required. Preferably managing key accounts

Skills and Knowledge

• 
  Excellent written and verbal communication skills.

• Detail oriented with the ability to hit target goals.

• Strong organizational and problem-solving skills.

• Great customer care focus.

• Excellent External relationships for customer attraction.

   

DETAILS TO REGISTER FOR THIS JOB:
NOTE: Apply to this job with an ATS-friendly CV!

https://careers.zain.com/vacancy/173877?ChannelID=3140


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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:



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Our leading services and their respective One-time Investment are as follows:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

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To Do Everything it takes…to find your DREAM JOB.

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Read the recommendations our customers have given us, on my LinkedIn profile.

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Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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Join the Middle East's Best Job Groups on Whatsapp:





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Submit your CV here, as well:





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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...


     



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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!