Specialist - Process Excellence & Digitization, Milaha, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Specialist - Process Excellence & Digitization

Communication

Internal Communication:
EVP - Milaha Offshore & Marine
Department Managers
Corporate Departments-
Financial Planning & Analysis, Accounts, Corp Finance, Legal

Purpose:
To advise the EVP - Milaha Offshore & Marine on the progress of all work under his control
To support and advise Department Managers on budgeting, reporting and financial matters
To discuss and arrive at solutions on issues related to Halul Offshore

External Communication:
Clients
Auditors

Purpose:
On matters related to invoicing and receivables
Generate various reports to facilitate audit
Assist, communicate and answer queries on topics related to budgeting, reporting and financial matters

Occupational Health & Safety and Environment

Accountability:
Accountable to their line manager and direct reports so far as is reasonably practical to ensure:
  • a safe place or work;
  • safe systems of work;
  • safe plant & equipment;
  • provision of information and training.
Responsibility:
Responsible for:
His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company's activities. In particular to:
  • Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented;
  • Ensure all employees and contractors under their control are competent to undertake their duties;
  • Ensure all accidents, incidents and near misses are reported and investigated;
  • Promote good behaviours and set a personal example with regard to occupational health and safety matters.

Authority:
Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.


Minimum Qualification/Experiences/Skills
Education & Professional Qualification:
Minimum Required:
  • Bachelor’s degree in engineering, IT, business administration or Finance.
  • PMP/Prince 2/Lean-Six Sigma/Change Management Certification or equivalent.
Preferred as a plus:
  • Agile/Scrum practitioner
  • Cloud based ERP Functional Knowledge/Certification – Oracle/IFS/Microsoft dynamics (any) – strongly recommended
Professional Experience:
  • Minimum 7- 10 years of experience in deploying large to medium scale digital Transformation/ERP projects
  • IT Change management experience is essential
  • Experience to drive & implement continuous improvement projects
  • Structured problem-solving skills with a keen attention to detail.
  • Excellent communication and collaboration skills.
  • Excellent MS Office / presentation skills (deliverables)

Key Roles & Responsibilities
“Be the bridge between Process, People and Technology to drive positive change, enhance efficiency, and contribute to the overall success of various projects/Initiatives”

ERP Transformation Project: Pre-Deployment Phase

  • Prototype Creation: Participate in the SME workshops by workstream ( Approx. 5/6 different workstream with simultaneous engagement) to drive the discussion along with Functional consultants (vendors) for requirement gathering, “To-Be” business process design, SDD creation, business sign-off etc.
  • Business Rule Cration: Capture, validate and sign-off for all the business rules across (inter/intra) all the business units required for functional configuration in the system
  • Workflow & DOA Validation: Create, recreate, validate and sign-off for all the process flows and DOAs for workflow and approval flow setup in the system
  • Prototype Testing:
o Create all the potential scenario across all the business units for potential test cases
o Carryout testing activities in the “Test Environment” alongside with users to identify potential issues, bugs, changes etc. and work with the “Functional/Technical Consultants” (vendor) to fix the issues, identify potential CRs before “Production deployment”.
  • User Training: Validate training material - ensure all the scope is covered as per BRS, co-ordinate with training team to ensure 100% end user participation, ensure all the user inquiry are addressed, create FAQs etc. for maximum system adoption
  • Go-Live Support: work as POC for business units, support the roll-out plan as required, track down all the issues till closer for effective roll-out

ERP Implement Project: Post Deployment Phase (Run Support)

  • Hypercare Support: Track, monitor and manage all the issues (Issue log) during “Hyper Care” period till resolution and closer
  • User Manual: Create DTPs (Desktop Procedure)/SOPs/workflows as per “New process” for end users ready reference material
  • Adoption & Change Management:
o Drive user adoption by conducting roadshows, Gov. calls, repots etc. to ensure maximum system utilization
o Identify, manage and implement potential CRs post application deployments – bugs, new business case, change in workflow, DOA etc.
Process Excellence, Automation, Insights & Intelligent:
  • Use Lean/six sigma methodology to Identify inefficiencies, bottlenecks, and areas for enhancement within existing processes - VSM, standardization, “Service Model” Concept (SLA/KPI/BOI based model), performance benchmarking etc.
  • Conduct “Entitlement Study” to identify potential automation opportunities, create business cases, “As-Is” vs. “To-Be” model, engage with relevant vendor/Application team/IT for approval, deployment, stabilization etc.
  • Identify and deploy industry specific analytics & AI solutions, generate “data driven” meaningful insights for effective decision making
  • Work closely with cross-functional teams to streamline workflows, enhance productivity, and achieve operational excellence goals.
Change Management for Technology Projects:
  • Coordinate change management activities specifically related to IT initiatives. This involves ensuring smooth transitions during system implementation, software upgrades, or digital transformations.
  • Collaborate closely with IT team, stakeholders, and end-users to drive successful adoption of new technologies.
  • Develop tailored change management plans that address the unique challenges of IT projects.


Minimum Qualification/Experiences/Skills
Education & Professional Qualification:
Minimum Required:
  • Bachelor’s degree in engineering, IT, business administration or Finance.
  • PMP/Prince 2/Lean-Six Sigma/Change Management Certification or equivalent.
Preferred as a plus:
  • Agile/Scrum practitioner
  • Cloud based ERP Functional Knowledge/Certification – Oracle/IFS/Microsoft dynamics (any) – strongly recommended
Professional Experience:
  • Minimum 7- 10 years of experience in deploying large to medium scale digital Transformation/ERP projects
  • IT Change management experience is essential
  • Experience to drive & implement continuous improvement projects
  • Structured problem-solving skills with a keen attention to detail.
  • Excellent communication and collaboration skills.
  • Excellent MS Office / presentation skills (deliverables)


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