Read the Job Description carefully, then scroll down for "Details to Register for this Job"...
Company Description
Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination.
Job Description
You are an ambassador for the exceptional Spa service . Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Ensure individualized guest service through acknowledging and responding to their needs and expectation
Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
Deal with Spa guest and member queries
Manager booking system by booking and cancelling appointments
Provide advice on the facilities to guests and potential members
Issue robes, lockers and towels
Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
Proudly promote the hotel facilities, looking for opportunities to enhance ag guest's stay through up-selling
Qualifications
Should have min. 1 year of experience as Spa Receptionist in a reputed Spa
Ability to focus attention on guest needs, remaining calm and courteous at all times
Multi-lingual i.e. Russian/ Arabic language would be a plus
Service focused personality is essential; experience is an asset
Experience in spa retail sales
Additional Information
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
DETAILS TO REGISTER FOR THIS JOB:
https://careers.accor.com/global/en/job/REF21411X/Spa-ReceptionistApplied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.
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