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About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
About The Role
To implement and manage business plans and objectives for all outlets thereby ensuring planned revenues, desired brand image and customer satisfaction.
What You’ll Be Doing
Strategic Roles and Responsibilities
• Contribute to the annual plan, associated budgets and sales strategies, monitor performance against this, initiating corrective action where necessary to ensure operations are conducted within the agreed financial parameters and targets are achieved.
• Implement appropriate policies and procedures to cover key areas of Hospitality sales activity and ensure effective systems are in place for monitoring compliance to established outlet and service standards
Functional Roles and Responsibilities
• Create, develop and implement monthly sales strategies and cost control methods in order to maximize upon promotion opportunities throughout the year.
• Assist in developing an analytic and strategic approach to operational, marketing, financial, recruitment plans set out by Department Leadership in collaboration with the Senior Hospitality Operations Manager.
• Develop an environment of openness and trust by providing Staff with opportunities for growth, coaching feedback and team building activities.
• Develop Staffing and Recruitment plans to ensure operational requirements are met.
• Inspire Team to deliver Sales Targets, Hygiene Targets, Customer Experience Targets and other KPIS set out by Department Leadership.
• Drive the business through P&L Management, Budgeting, new opportunities, and risk management.
• Ensure the highest levels of quality are maintained across outlets. Ensure the look and feel of the outlets is consistently applied and are in line with the principal requirements.
• Oversee that the highest levels of customer service, quick turnaround and efficiency of the brand portfolio is implemented with continued compliance to internal and Principal requirements.
• Create monthly store visit calendar and frequently visit all outlets to ensure the highest levels of outlet performance, management, staffing-levels, customer service, back-office management, and cleanliness.
• Monitor compliance of local laws and company policies relating to hospitality/food industry and ensure all outlets within remit adhere and operate to the strict statutory requirements and established health, hygiene and safety policies and standards.
• Adhere to the brand and ATG guidelines in relation to the development and implementation of brand marketing activities to establish and grow the brand within the region.
• Analyze the market and the local consumer tastes and preferences and provide recommendations to the Division Manager in customizing the brand offering to suit local requirements.
• Manage and control all aspects of stock management within designated remit ensuring minimal wastage and stock variance.
• Implement and manage Loss Prevention standards as per company policy and make recommendations to Division Manager for improvements.
People Management Roles and Responsibilities
•Guide, coach and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles
• Provide leadership and direction to subordinates towards the achievement of goals and objectives
.
About You
Education/Certification and Continued Education
· Bachelor’s Degree in any discipline
Years of Experience
· 6 to 8 years relevant experience, of which 4+ years’ experience in a management role.
DETAILS TO REGISTER FOR THIS JOB:
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