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INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.
To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
What you'll be doing
At Chalhoub we express the exceptional! As a Personal Shopping Coordinator, you will be responsible for developing client engagement solutions designed to elevate our client experience and improve our commercial results.
Managing schedules, assisting with client communications, and overseeing administrative tasks.
Facilitating and coordinating the activities of personal shoppers to ensure clients receive top-notch service.
Assist the Personal shoppers with Creating style & mood boards for clients based on occasions, preferences, and budget
Coordinate logistics for shopping trips, including transportation and boutique reservations.
Maintain accurate and up-to-date records of client information, preferences, and appointment history.
Stay updated on fashion trends and product knowledge.
Respond promptly to client inquiries via phone, email, or in-person to provide information and address questions or concerns.
Support in monitoring inventory levels and communicate with the Personal Shoppers to ensure products are readily available for client appointments.
Assist with general administrative duties, such as data entry, document management, and filing.
Maintain a clean and organized workspace within the lounge.
Collect feedback from clients about their experiences and share it with the lounge management and Personal Shoppers for continuous improvement.
What you'll need to succeed
Strong English communication skills. Arabic would be an added benefit for this role
Experience within customer facing role
Passion for Styling and Fashion
Currently based in the UAE
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
DETAILS TO REGISTER FOR THIS JOB:
https://careers.chalhoubgroup.com/jobs/3317073-personal-shopping-coordinator-elite-dubai-mall?ittk=GUWLRDENIUApplied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.
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