Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
JOB TITLE Visual Merchandising Coordinator
DEPARTMENT Marketing & Communications
REPORTING TO Visual Merchandising Manager & Store Planning
LOCATION Montblanc MEIA headquarter based
MAIN PURPOSE
The role of VM coordinator is to support the Brand Name of Montblanc and the Regional Marketing Director in representing the perfect visual identity development in all stores internally and support the entire WHS network. Through a clear and structured team set up with key stakeholders:
VM Graduate trainee regionally that would follow up on all orders on NSI platform for our Maison
VM executive regionally to be assisted on the VM planning and zoning in our IR and WHS networks, and locally that would execute the international guidelines of our Maison
Working closely with external suppliers on implementation under the lead of direct manager and VM Executive
Working closely and implementing the vision of Visual Merchandising across our MEIA region under the leadership of her/his direct manager
The role of VM coordinator focuses on anticipation and planning orders and follow up guidelines of our Maison HQ to implement visually the best outcome throughout the year.
While implementing the vision of our Maison through our Retail stores and WHS platforms and related activities through Product launches, local themed campaigns (Ramadan, Diwali, Happy Holidays…)the VM coordinator will assist on pitches to local suppliers and creative agencies with post report implementation, also manage and respect the planning and budget per quarter to his direct manager. The VM coordinator will be splitting her/his time equally between VM Order coordination and VM Set up based on global guidelines of our Maison within the IR and WHS networks and whenever it will be applicable.
DIMENSION
Network of internal & external points of sale in the Middle East, India & Africa (MEIA) region with specific focus on key countries and key locations
CONTEXT
Based in local headquarters, reporting to the Head of store design and VM MEIA, with projects work in regional sales network, travel expected.
KEY CONTACTS
Internal
Regional Marketing teams
Regional Retail Operations teams (including India and KSA)
Regional Wholesale teams (including India, Africa and KSA)
Regional Boutique teams (Dubai, India, Africa and KSA)
Regional Office team MEIA
External
Local architects and contractors
Regional Wholesale & Distribution partners
External Boutique teams
Montblanc HQ: International Retail team
Montblanc HQ Visual Merchandising team
Richemont Dubai Shared Service (focus logistics, finance)
Suppliers/contractor & regulatory authorities
KEY RESPONSIBILITIES
Coordinate project execution for all openings, with all external and internal stakeholders across the region.
Maximise the performance and maintain the brand image in VM (to international standards) of all sales locations and with attention to details to our IR network.
THE VISUAL MERCHANDISING COORDINATOR IS RESPONSIBLE FOR
Maintaining and managing the timelines for each project within the network IR and WHS
All standard & launch POSM planning, ordering & implementation
Direct follow up and indirect management of resources in India, South Africa and KSA.
Set up of the annual POSM budgets orders under the supervision of the direct manager, following the regional A&P budgets with clear reporting to the Regional Marketing Director.
Assisting the Training sessions twice a year on Product VM during the BW week to internal and external sales teams.
Visual Merchandising:
Overall follow up of the visual merchandising undertaken in all points of sale for the network and timely execution of implementation training the direct and undirect reports across the MEIA region challenging each member through a clear KPIS and Scope of work.
To ensure that all visual merchandising within the sales network is done to the International Montblanc Visual Merchandising standards and aligned with Montblanc luxury brand and image
Implementation of both seasonal & product animation in the sales network with the support of key stakeholders: VM and Graduate Trainee and local VM teams, direct reports and external suppliers.
Local VM Executive and Coordinators shall develop and provide visibility plans and guidance for new boutiques and points of sale to be opened in the network to the Regional VM Coordinator/Executive.
Overall responsibility of the POS material required for the full sales network including ordering, logistics, distribution etc. with a budget Vs stock report on a monthly basis to Finance support and direct manager.
Forecast and order all POS material for the full region including the annual POS material replenishment and special launch and decoration requirements.
Management of the regional logistics associated to all POS material including the overseeing of transferring, management/tracking throughout the network.
Management of local design, production & installation of special visual merchandising decoration.
Budget & Reporting:
Maintenance of the POS budget as set within the annual A&P budget under the lead of the direct manager.
Execution of all international and local visual merchandising reports with the Head of Store Design and VM.
Prepare Bi-Weekly updates and communication on Visual Merchandising topics with all key stakeholders throughout the region to ensure consistency across the market with a clear review with direct manager.
Prepare Montblanc International visual merchandising with monthly reports and images of seasonal launches in the regional network.
Get the direct management’s approval and control the budget and follow up on the final cost summary of each project.
Training:
Implement Bi-Yearly Visual Merchandising training programme for the region, external and internal network with the direct manager.
Take over on certain local territories to develop their own path and report on monthly basis their best practices.
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