Fashion Consultant - Carolina Herrera (Dubai Mall), Chalhoub Group, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing  

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. 

You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews 

Drive client relationships within an omni-channel approach 

Provide pre-buying feedback on products 

Drive eNPS through people experience initiatives and culture 

Ensure adherence to VM guidelines and Standard operating procedures (SOPs) 

Ensure click and collect are conducted within SLAs (Service-level agreement) 

Ensure customer data is properly captured in adherence to marketing team requirements 

Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. 

Support with in-store marketing events and activations 

Keep abreast of all brand social media activities and campaigns 

Drive sell-throughs within the store 

Support in-store CX initiatives 

Provide input to what’s working well/what’s not working well within the store 

What you'll need to succeed  

Strong English communication skills

Strong Russian speaking skills

What we can offer you    

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.    

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. 

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

DETAILS TO REGISTER FOR THIS JOB:

https://careers.chalhoubgroup.com/jobs/3448290-fashion-consultant-carolina-herrera-dubai-mall?ittk=2TGQCVQ80C

Also, Copy-Paste Your CV in the Comments section.



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Financial Crime Prevention Administrator, Zurich Middle East, Dubai, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Job Summary

 

Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

The Financial Crime Prevention (FCP) Administrator will process customer requests, either via phone call or written request, to meet the expectations of their customers by providing market leading service and retaining excellent customer relationships. 

 

Job Accountabilities

 

As Financial Crime Prevention (FCP) Administrator, your role will involve: 

 

Sets and achieves targets to maintain productivity, efficiency, and quality standards. 

Meet the requirements of their customers, build, and maintain excellent customer relationships through processing a range of tasks and services, while demonstrating knowledge of relevant systems, products, processes, and procedures. 

Contribute to a positive and supportive team culture, and demonstrate clear adherence to customer focus, work collaboratively across all operational areas. 

Take personal responsibility for resolving basic queries from customers and agents. 

Support identifying and taking forward continuous improvement opportunities and challenge BAU processing when/if required.

Manage RCA frameworks by liaising with various teams and analyzing the RCA and implementing solutions to drive improvements.

Taking ownership of any escalations and complaints that are sent by the RM and processes where client calling is involved and completing the task end-to-end.

Complete all assigned audit actions, or all requested audit activity, accurately and on time.

Take ownership of meeting productivity and quality targets. 

Prioritize your own workload within guidelines to meet deadlines/SLAs without compromising on quality.

 

Job Qualifications

 

To be successful in this role, you will need: 

 

Bachelor’s degree preferred (or equivalent), and 2 or more years of experience in related field.

Understanding of the Insurance Industry and employees’ benefits.

Previous experience working within an international and diverse cultural organization would be beneficial.

Familiarity with accounting packages/online banking System.

 

Skills:

Analytical and problem-solving mindset.

Accuracy and Attention to details.

Proven ability to build and maintain strong working relationships with customers and external and internal stakeholders.

Effective personal organization and planning skills.

Intermediate knowledge of Microsoft office packages– Word, Excel, and PowerPoint.

Excellent communication skills both written and verbal in English.

 

Why Zurich

 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 

Join us as we constantly explore new ways to protect our customers and the planet.

 

Location(s):  AE - Dubai 

Remote working: No

Schedule: Full Time

Recruiter name: Leigh Jeremy Jaye Santander

DETAILS TO REGISTER FOR THIS JOB:

https://www.careers.zurich.com/job/Dubai-Financial-Crime-Prevention-Administrator/784366802/

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Regional Business Risk Manager, Cartier, Dubai, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

MAIN PURPOSE

 

The Business Risk Manager will be responsible for ensuring Cartier MEIAT’s compliance by designing, testing and reporting of all internal control systems to meet brand & group standards. He/she will work on operational excellence through having strong attention to details, and a retail-centric and entrepreneurial mindset

 

The Business Risk Manager would engage with stakeholders, where business performance and client experience are main priorities, and navigate in a complex and ever-changing environment with challenges to thrive in.

 

Covering the Middle East, Africa, India and Türkiye region across the full network of boutiques, point-of-sales and digital presence, the scope of the role will cover multiple projects to requires to be orchestrated, prioritized, and managed.

 

KEY RESPONSIBILITIES

 

Boutique Operations and Audit

Support with review and update of Boutique Operations Manual (BOM) and co-construction with regional, market and international teams

Ensure Boutique Operation Manual (BOM) are available and updated

Understand routine boutique operation procedures and help to optimize the business workflow

Work hand in hand with boutique management to add efficiency to all controls whilst ensuring risk control

Provide monthly and quarterly training and awareness to boutiques on control requirements, fraud and suspicious behaviors

Ensure all new joiners are given adapted introduction to compliance and to boutique operations during probation, and vouch for their literacy on the subject

Implement and monitor adequate reporting framework, tools & controls to ensure compliance

Perform  and follow up on audit findings and provide recommendations to improve control effectiveness at boutiques

Ensure health & safety procedures are applied, controlled and up to date

 

Product Compliance

Collaborate with Group and related departments within the Maison

Ensure boutique inventories compliance, monitor orchestration, reporting, analysis, and situation rectification

Optimize and organize all operations related to product compliance to ensure seamless processes

 

Office Compliance

Support in reviewing and evaluating significant business risk and process control effectiveness

Participate in business improvement projects, identify key control, and draft control workflows

Actively attend monthly and quarterly meetings with Group and related departments within the Maison

 

Investigations

Visit retail boutiques/POS, perform Operation Checks (OC), complete related checklists, and provide boutique/POS staffs on-site guidance

Prepare and revise the OC reports for boutiques/POS

 

Reports Analysis

Prepare analysis based on Daily Sales reports to facilitate the Boutique Operation Checks, such as but not exclusively to, exchanges and refunds, deposits, high value transactions, price changes, reservations

Prepare analysis according to specific requirements such as whistleblowing case, and other boutique issues investigation purpose

 

Internal Contacts

Strong functional line of reporting with Finance and Commercial Team

Liaise with Headquarters, Boutique Area Managers, Commercial Operations Managers,  Boutique Managers & Retail teams

Work closely with Finance and Group Compliance, and Security Team

 

JOB PROFILE

 

Education and Required Experience

Bachelor’s degree in a relevant field. Master’s degree is a plus.

Have in-depth knowledge of boutique operations

 

Technical Skills / Abilities

Excellent written and verbal communication skills

Fluent in English, French and/or Arabic is a plus.

Experience in handling sensitive/complex matters in a confidential/professional manner

Ability to quickly assess/understand business situations/transactions to determine the high risk areas, susceptibility to fraud, weaknesses, and areas of improvements

Ability to quickly assess and understand business issues in an analytical way and provide solutions

 

Personal Skills

Independent, self-driven personality with high integrity

High level of attention to details

Ability to deal with people from all backgrounds.

Ability to work flexible hours with frequent travels to the region (UAE, India , Türkiye , KSA, South Africa)

DETAILS TO REGISTER FOR THIS JOB:

https://jobs.richemont.com/Cartier/job/Dubai-Regional-Business-Risk-Manager-DU/1016437201/

Also, Copy-Paste Your CV in the Comments section.



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And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

...And, you'll keep wondering why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV:

https://www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


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What's the most IMPORTANT thing you should read about a CV Writing Service?

Client Satisfaction Reviews, right?

You'll get a fair idea whether to purchase that service or not.

Read the recommendations our customers have written on my LinkedIn profile.

Click the LinkedIn banner below and then scroll down to the Recommendations section.

Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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Want CV Samples & Templates for FREE?

Click on the CV's below to begin:





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Join the Fastest Growing Jobs Group on LinkedIn:





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Join the Middle East's Best Job Groups on Whatsapp:





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Join our Telegram Group:





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Submit your CV here, as well:





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We support the Far-Sighted, Growth Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will be those of the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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SOCIAL INITIATIVE:

We publish job vacancies on this website and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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