Operations Manager, DHL, Dubai, UAE

 Job Purpose

Owning the operational platform, implementation of right processes and practices across the department, work on formulating operational strategy, improve department performance, optimize productivity, hiring, retaining & developing of right talent and ensuring compliance. Act as subject matter expert by sharing expertise on operational process with internal / external stakeholders.

Principle Accountabilities:

1. Manage day-to-day business of operations department by ensuring operational system, processes and infrastructure are in place.
2. Enable performance and exception management, as well as, generation of new solutions and opportunities for best Customer experience.
3. Provide operational support to staff with proper coaching and training on subject with proper delegation of work.
4. Standardize the operational processes and, ensure department KPI’s are in place and, targets are met by developing continuous improvement culture within the team.
5. Collaborates with team, identifies gap and assess opportunities to improve operational process for seamless business execution.
6. Administer positive atmosphere within the team by upholding DGF values.
7. Adherence to QMS (Quality Management system) and drive continuous process improvement and automation mindset.
8. Accelerate digitalization in line with company strategy.
9. Maintain credible, professional relationship with internal, external Customers, channel partners and Vendors.
10. Conduct periodic performance review and develop open and constructive feedback culture within the team.

Key Skills / Qualifications:

1.        Proficient in People management & Leadership skills
2.        Proficient Communication skills
3.        Negotiating & Conflict management skill
4.        Entrepreneurial Outlook
5.       Commercial and operational leadership skills.

Expected Educational Qualifications Level:

1.        Graduate / Masters, preferably in logistics and supply chain management.

Expected Years of Experience

1.        Up to five years of Experience in Freight & Logistics business

2.         Up to five years of experience in people management role.

https://careers.dhl.com/global/en/job/DPDHGLOBAL108302ENGLOBALEXTERNALAVATURE/Operations-Manager?utm_source=indeed&utm_medium=phenom-feeds

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Front Office Manager, The Westin Abu Dhabi Golf Resort & Spa, Marriott Careers, Abu Dhabi, UAE

 

Job Description

Posting Date Jan 12, 2022
Job Number 22004589
Job Category Rooms & Guest Services Operations
Location The Westin Abu Dhabi Golf Resort & Spa, Abu Dhabi Golf Club, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

JOB SUMMARY

 

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

 

CORE WORK ACTIVITIES

 

Leading Guest Services Teams

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

 

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

 

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

 

 

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

 

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

 

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

https://jobs.marriott.com/marriott/jobs/22004589?lang=en-us&utm_medium=jobboard&utm_source=indeed

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Ward Attender- Female, NMC Speciality, Al Ain, UAE

 Job Summary:

The patient aide will work to support the nursing staff to provide for the everyday needs of the resident’s and their families                                            

Duties & Responsibilities:

• Responsibilities may vary depending on number and functional focus of Senior Management Team.  The following list is a very comprehensive itemization of what would normally be associated with the position of Patient Aide at Long term care.  The actual scope of responsibilities will be determined from time to time by the Director of Operations in conjunction with the Charge Nurses and Managers.
• Supports residents and their families by providing housekeeping and laundry services; preparing food, running errands.
• Assists residents by providing personal services, such as, bathing, dressing and grooming.
• Assists nurses in manual handling of residents and with bathing.
• Under the supervision and guidance of nurses and therapists plays with children where appropriate.
• Maintains a safe, secure and healthy patient environment by ensuring room is clean and tidy.
• Supports the nursing staff by running errands where appropriate.
• Responsible for ensuring rooms are stocked with appropriate supplies
• Assists residents and nurses on external trips
• Participates in resident’s social activities
• Communicates with a range of people on a range of matters.
• Communicates appropriately and clearly to coworkers and other members of the multidisciplinary team.
• Communicates the mission, vision and values of the facility.
• Develops own skills and knowledge.
• Recognizes the necessity to continuously develop skills and acquire additional knowledge appropriate to the position.
• Attends training sessions offered by long term care.
• Dresses appropriately to the expectations of the specific work areas and Occupational Health and Safety Policy.
• Maintains confidentiality of all information in accordance with long term care policy.
• Participates as a valued team member, promoting and contributing to a supportive team environment.
• Attends meetings as requested.
• Maintains quality in own work.
• Adheres to the requirements of the Environment Health and Safety Management System.
• Adheres to the requirements of the Occupational Health and Safety Guidelines and Infection Control Guidelines.
• Understands and adheres to emergency preparedness, fire safety and code policies/plans.
• Reports shortfall of supplies to registered nurse.
• Reports and documents any missing items to registered nurse.
• Supports equality and value diversity.
• Challenge bias, prejudice and intolerance if appropriate or brings it to the attention of a manager.
• Aware of the impact of own behaviors on others.
• Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements
• Work accordance with the documented OSH procedures and instructions, specific responsibilities 
• Be familiar with emergency and evacuation procedures
• Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports
• Comply with Waste management procedures and policies
• Attend applicable OSH/Infection control training programs, mock drills and awareness programs
• Use of appropriate personal protective equipment and safety systems 

 

Qualifications

 

Qualification, Licensure, Education, Experience, Special Skills:

• Diploma in relevant field
• One year working Experience in a healthcare environment
• Nanny or homecare support role
• Experience working as a Care Giver or similar role
• Experience working with Arabic children
• Average command of oral and written English, Arabic desirable but not mandatory. 

 

Primary Location

: NMC Specialty Hospital Al Ain

Work Locations

: 

NMC Specialty Hospital Al Ain 

NMC Specialty Hospital Al Ain, Opp. Police Headquarters Behind UAE University

 Al Ain 

Job

: Non Medical

Organization

: NMC Specialty ALN

 Full-time

Job Posting

: Jan 6, 2022, 1:08:42 PM

https://nmc.taleo.net/careersection/ad/jobdetail.ftl?job=50024

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• Senior Professional Level (8 - 15 Years Work Experience) --> http://www.dubai-forever.com/professional-level-resume.html

 

 

• Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) --> http://www.dubai-forever.com/executive-level-resume.html

Temporary Nanny, Exclusive Household Staff, Dubai, UAE

 We are currently looking for an experienced Nanny for a family travelling to Dubai from 15th January to 15th April.

Their child is 18 months old so it would be preferred if you have prior knowledge of working with children of a similar age. You will be responsible for the child’s daily care and fundamental development.

You will be required 6 - 7 hours per day with additional overtime or overnight babysitting. During the 23rd - 29th January your hours will be extended to 12 hours per day.

It is essential that you are fluent in Russian, German or Tagalog and are already based in Dubai.

Location: Dubai
Start date: 15th January
End date: 15th April

Children: 1 child aged 18 months

Working Days: 6 days per week
Working Hours: 6 - 7 hours per day
Salary: Dependent on the level of experience

https://www.exclusivehouseholdstaff.com/vacancies/view/temporary-nanny8

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You may also submit your CV here >>>>>>>>

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• Entry Level (0-2 Years Total Work Experience) --> http://www.dubai-forever.com/entry-level-resume.html

 

 

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• Mid Level Professionals (5 - 8 Years Work Experience) --> http://www.dubai-forever.com/mid-level-cv.html

 

 

• Senior Professional Level (8 - 15 Years Work Experience) --> http://www.dubai-forever.com/professional-level-resume.html

 

 

• Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) --> http://www.dubai-forever.com/executive-level-resume.html

 

Paralegal, Alef Education, Abu Dhabi, UAE

 Job Details

Division

Legal

Reporting Manager

General Counsel

Job Location

HQ, Abu Dhabi, United Arab Emirates

Job Purpose

To strengthen our Legal function, we are looking for an enthusiastic, energetic, and bright individual to join our growing legal team and support with day-to-day intake requests, processes, legal research and administration.

Key Responsibilities

Contracts and documentation

·       Assist with the drafting of formal correspondence and legal advice memos.

·       Assist with proof-reading, reviewing, amending, and marking up commercial contracts.

·       Review and endorsement of company standard form commercial contracts and support in defining and drafting SoWs and key commercial terms applicable to them.

·       Utilizing legal technology, prepare and organize signature/approval processes and oversee the maintenance of legal documentation storage providing analytical reports on such documents.

Governance and compliance

·       Take internal committee and working group minutes, coordinating approval, and following up on action points.

·       Assist in providing legal support for setting up and maintaining company licenses in UAE and abroad.

·       Review and mark-up draft policies, processes, and standard operating procedures to ensure high standards of drafting and consistency in published documents.

·       Adhere to all relevant organizational and departmental policies, processes, standard operating procedures, and instructions from time to time.

Departmental support

·       Administration of department expenses and invoices liaising with Finance as appropriate.

·       Initiate and respond to communications for routine requests with internal stakeholders

·       Prepare and respond to KYC requests.

·       Shadow and support the Legal Department on key projects as appropriate including, but not limited to, intellectual property, employment, technology.

·       Conduct legal research where required utilizing professional resources available to you.

·       Other work duties as required

Continuous improvement

·       Contribute in identification and implementation of improved ways of workings, as well as learning and development and constantly improve your professional growth

Education, Experience and Required Skills

Education

●        Bachelor degree in law other relevant degree.

Experience

●        0-3 years paralegal, contract administration or similar experience.

Essential Skills

●        strong attention to detail and organizational skills.

●        Basic understanding of commercial contracts law and contracting processes.

●        Keen interest in commercial law, corporate governance, compliance, technology and intellectual property.

●        High ethical standards.

●        Self-initiative and appetite to take ownership for completion of tasks

●        Ability and enthusiasm to utilise technology and digitalise work processes.

●        Handle pressure well and understand the importance of deadlines

●        Excellent written and verbal communications skills.

●        Ability to handle matters requiring diplomacy, sensitivity and confidentiality.

●        Fluent written and verbal English.