OFR Operations Manager
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company. DHL Global Forwarding has an opening for a OFR Operations Manager in Jeddah, Saudi Arabia.
Join us in connecting people and improving lives!
In this OFR Operations Manager position
Contribute to develop OFR Ops/CS strategy in line with business strategy and requirements, corporate guidelines and policies
Ensure development of ocean freight forwarding plans and budgets, and achievement of productivity targets and measures to provide ocean freight services for internal and external customers
Design and execute plans for ocean freight products in areas such as perishables, pharmaceutical, aviation, etc.
Achieve commercial ocean line haul requirements for the designated area in the country/ region and hub within the prescribed cost and budgetary guidelines
Ensure implementation of tight financial control and maintenance of operating protocols on an area basis
Scan alternatives to enhance service, secure cost-effective and competitive line haul, and negotiate competitive rates with suppliers while meeting desired service specifications and transit time targets
Oversee RFQ development and clearly communicate guidelines for development of RFQs, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls and TRB calls
Ensure pricing activities and responses to enquiries in a timely, efficient and globally competitive manner, guide regions/ countries on pricing, and monitor timely and accurate updating of local tariff
Guide development and maintenance of data bank of country specific information to enable quick responses to specific network queries
Develop and maintain business relationships with customers through regular customer visits
Review account performances to win new/ additional and retain existing business, and provide monthly reports to management
Review processes and design systems to enhance service quality and alignment with company’s direction and long-term goals
Study issues, determine opportunities and introduce best practices for OFR Ops/CS focusing on increasing effectiveness and efficiency requirements/ regulations
In area of OFR product:
Create and/or confirm transport orders, perform and optimize bookings
Prepare, control, and distribute all required Import/Export documents
Identify performance issues of suppliers, and propose solutions to improve performance
Update Customs shipment information and physical status, resolve customer issues and incidents
Now, here is what we need from you!
Experience more than 6 years
Bachelor’s Degree
DETAILS TO REGISTER FOR THIS JOB:
Send your updated ATS-compliant CV:https://careers.dhl.com/global/en/job/DPDHGLOBALAV332671ENGLOBALEXTERNAL/OFR-Operations-Manager?utm_source=indeed&utm_medium=phenom-feeds&utm_campaign=organic_indeed
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