National Parts Manager, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a National Parts Manager,

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

United Diesel is specialized in commercial vehicles and is the authorized distributor of Renault Trucks, Tata Motor, Buses and Trucks. It offers complete after Sales Services and provides innovative transport solutions.

Job Purpose

To lead and manage national parts sales operations across outlets with full responsibility for OEM parts and oil sales. The role is focused on achieving sales targets, maximizing profit, minimizing costs, and ensuring high customer satisfaction. The position also includes team development, overseeing trader and fleet relationships, and coordinating pricing strategies with the Inventory Manager based on market benchmarks and customer needs.

Job Responsibilities

Sales & Profitability:

• Drive national parts and lubricants sales performance to achieve or exceed budgeted revenue and gross profit.
• Strategically grow parts sales across counter, PSSR, trader, export, and fleet channels.
• Maximize profitability by reducing cost and improving operational efficiency.
• Lead development and execution of parts agreements for different customer categories including traders and fleet customers.

Team Leadership & Development:

• Directly manage:

o Counter Sales Managers/Supervisors
o PSSR (Parts Sales and Service Representatives) Manager and Team
o Trader Supervisor/ Manger and Team
o Export Sales Team

• Identify training needs and ensure required training is delivered to enhance team competency and product knowledge.
• Set performance objectives, conduct regular reviews, and support career development for the team.

Customer Satisfaction & Market Management:

• Maintain strong relationships with traders, key fleet customers, and large accounts.
• Ensure high levels of customer satisfaction (CSI) through consistent service delivery and customer support.
• Oversee trader activities and ensure alignment with company policies and performance expectations.

Operational Excellence:

• Coordinate with the Inventory Manager to manage parts pricing strategies based on market benchmarking and customer requirements.
• Support the service department with parts availability and campaign alignment.
• Oversee marketing activities and seasonal campaigns for OEM parts and lubricants.

Strategic Coordination & Reporting:

• Provide detailed and accurate sales reporting, including trends, forecasts, and performance dashboards.
• Support strategic planning and contribute to national parts business development.
• Collaborate with finance, service, logistics, and marketing teams to align sales activities with broader business objectives.

Job Requirements

• Bachelor’s degree in Business Administration, Automotive Management, or related discipline.
• Minimum of 7–10 years’ experience in parts sales, with at least 3 years in a leadership capacity.
• Strong background in OEM parts and oil sales; knowledge of local and export markets.
• Excellent leadership, training, and communication skills.
• Strong analytical, pricing, and negotiation skills.
• Experience managing multi-outlet operations and large cross-functional teams.
• Proficient in ERP, CRM, and sales reporting tools.

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: Apply to this job with an ATS-friendly CV!

https://careers.alrostamanigroup.ae/job/Dubai-National-Parts-Manager/1352855400/



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