We need a HCM Business Development Manager
Department: Sales– Business Development
Work Environment: Hybrid
Join a Leading ERP Solutions Team at SynergERP
SynergERP provides innovative Business Management Solutions (including ERP, HR & Payroll and CRM) tailored to help organisations achieve financial and operational excellence.
SynergERP operates across multiple countries, currently SA & Dubai, on a project and annuity-based revenue model, delivering value to clients through both once-off project implementations and ongoing subscription-based services. This includes software implementation projects, consulting services, and long-term support or managed services contracts. As such, financial oversight requires careful tracking of project profitability, contractual obligations, and recurring revenue streams, with a strong focus on cash flow, margin management, and accurate revenue recognition.
As part of the Alviva Group of companies, SynergERP is committed to the highest standards of financial management and governance. Reporting excellence is a key focus area, with an emphasis on accurate, timely departmental-level reporting, consolidated group reporting, and consistent tracking against budgets to enable the respective Heads of Department to make informed decisions and drive performance.
Learn more about our services here.
Role Overview
We are looking for a strong HCM Business Development Manager who is results-oriented and a self-starter - you must be able to work independently. We are looking for someone dynamic and passionate about learning new software solutions that enable upper-market companies to achieve financial and operational excellence. It is important that you have experience working with C-Level Decision Makers and can identify and understand a customer’s problem and how to position a solution.
This is a hybrid role, offering the flexibility to work remotely with occasional on-site engagements.
Key Responsibilities
Customer research and profiling
- Rely on your own network, tools & skills to source leads.
- Understand & Articulate the SynergERP and Software Value Proposition.
- Identify clients that would be a vertical and target market fit.
- Be able to sell a solution and not a product.
- Maintain CRM and additional reporting requirements.
- Schedule appointments with Decision Makers.
- Overcome obstacles in reaching the Decision Makers.
- Cold calling and leveraging of different mediums, including but not limited to LinkedIn, networking, attending conferences and events, and securing referrals.
- Build and maintain a pipeline – SQO’s are monitored monthly.
- Follow the prescribed SynergERP sales methodology.
- Manage internal and external stakeholders.
- Present and articulate the value proposition.
- Get buy-in from the client to adopt the sales methodology.
- Co-ordinate internal & external stakeholders for successful product demonstrations.
- Promote and emphasize business cases for change and ROI.
- Pre-empt and manage objections.
- Understand the clients’ buying and decision-making process and manage both internal and external expectations.
- Obtain & assess pricing for reasonability and accuracy.
- Prepare professional & detailed tailored proposals.
- Be a trusted advisor to clients.
- Know when to involve internal stakeholders at client engagements.
- Educate the client throughout the process.
- Provide content, resources and tools required to make an informed decision.
- Maintain a good relationship with SynergERP’s business partners.
- Represent the company at industry events, conferences, and networking functions to generate new business leads.
- Expand the professional network by meeting potential clients, industry professionals, and other business development prospects.
- Leverage networking opportunities to stay updated on industry trends and gather insights for future business strategies.
Experience & Qualifications
- A degree in Business Management, Marketing, or a similar field (requirement).
- Experience in dealing with C-suite decision makers in large organisations (requirement).
- Experience in solution selling (payroll solution e.g PaySpace, Sage 300 people, etc).
- Experience in presenting at all levels of a business.
- Knowledge of Payroll/HCM or software sales experience (preferred)
Skills & Competencies
- Strong passion for technology with a continuous learning mindset.
- Proven ability to identify, qualify, and successfully win new clients through a hunter-driven approach.
- Consultative sales capability with a strong focus on understanding client needs and delivering tailored solutions.
- High level of initiative, self-motivation, and ability to work independently.
- Strong analytical skills with the ability to gather, interpret, and apply knowledge effectively.
- High level of accountability with a meticulous and detail-oriented approach to work.
- Solid business and financial acumen supporting value-driven decision-making.
- Strong client service orientation with a proactive and efficient working style.
- Excellent negotiation, presentation, and communication skills (both written and verbal).
- Exceptional administrative, organisational, and time management abilities.
Work Environment
- Hybrid working model with remote work flexibility.
- Reliable internet connectivity and own transport required.
- Occasional travel for client meetings or team collaboration.
- Commitment to ethical conduct and compliance with the Alviva Code of Conduct.
At SynergERP, we offer a dynamic and supportive work environment where innovation, integrity, and professional growth are at the forefront. You will have the opportunity to:
- Contribute to industry-leading ERP projects across a range of sectors.
- Collaborate with a skilled and experienced team of professionals.
- Develop your expertise through continuous learning and knowledge sharing.
- Work for a company that values excellence, client satisfaction, and employee wellbeing.
Apply today and help businesses grow through the power of smart technology.
www.synergerp.com
Please note: If you do not hear from us within 14 days, please consider your application unsuccessful.
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