We need a Business Relationship Manager,
Key Responsibilities:
Act as the primary contact for external partners, including TPAs, healthcare providers, and regulatory stakeholders.
Support relationship-building initiatives and ensure timely responses to Dhamani team queries or requests.
Assist in preparing and submitting required data and reports to FSA in related to Dhamani daily/monthly/yearly reports.
Ensure data accuracy and consistency in regulatory member data submissions..
Monitor and flag any data discrepancies, coordinating resolution with related to any member missing information rejection reports.
Receive, document, and resolve member and partner complaints.
Ensure all complaints are addressed in line with regulatory requirements and internal policies.
Coordinate with the internal complaints unit and the FSA to ensure proper closure of complaints.
Support local data management in line with our data localization roadmap and regulatory expectations.
Manage access to locally stored documents and reports for audits or inspection visits.
Serve as Cigna’s official representative in Dhamani-related meetings.
Attend working groups, regulatory update sessions, and coordination discussions with Dhamani’s teams.
Ensure access to Oman policies, claims, complaints, commissions paid, etc., for regulatory audit purposes.
Maintain readiness for regulatory audits by ensuring data is available and easily accessible from the branch.
Oversee the renewal of official licenses and government certificates.
Perform other tasks as assigned to support the regulatory, operational, and customer service functions of the organization.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!
NOTE: ATS-compliant CV is MANDATORY!
https://jobs.thecignagroup.com/us/en/job/CIGNUS25008924EXTERNALENUS/Business-Relationship-Manager?utm_source=indeed&utm_medium=phenom-feeds
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
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This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.
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