we need a Junior Store Operations Specialist,
ABOUT THE COMPANY
AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.
JOB PURPOSE
The Junior Store Operations Specialist is responsible for assisting with various shop operational tasks and duties assigned by senior management, focusing on cash processes and sales floor operations. He/she is accountable for allocating cash, monitoring customer payment transactions, and coordinating the transfer of money, electronic cards, and invoices.
RESPONSIBILITIES
- Oversee, in collaboration with the cashier team, the execution and management of alteration, laundry, and reservation services, ensuring related logs are accurately maintained.
- Supervise and provide support for all product movements in and out of the store, highlighting any transaction challenges to the relevant stakeholders to ensure system stock integrity.
- Oversee, in collaboration with the cashier team, the execution and management of alteration, laundry, and reservation services, and filling related logs where applicable.
- Consolidate, verify, and submit daily sales reports, cash money, bank slips, discounts, exchanges, refunds, receipts, and vouchers from all cash registers. Ensure compliance with company policies and security standards, logging any cash discrepancies.
- Manage and maintain all stock room and cash desk standards as communicated by the regional operations team and/or partners. Assist the store operations manager or their equivalent in conducting accurate recounts before placing consumable orders to ensure expense control.
- Supervise the team effectively during shipment receiving and advise the store operations manager or their equivalent on challenges and improvements for better efficiency.
- Support the stock team in processing store replenishment on an hourly basis and efficiently manage shop floor returns following commercial activities.
- Create and maintain operational forms, tools, and assets in the store based on templates provided by the regional operations team, collaborating with relevant stakeholders for proper control.
LANGUAGE & TECHNICAL SKILLS
Language Proficiency
- Fluency in English.
Technical Skills
- Proficiency in MS Office.
- Proficiency in shop/stock management tools.
EDUCATION
Bachelor's degree in a related field.
EXPERIENCE
Zero to two years of experience in Retail, or a similar role.
BEHAVIORAL COMPETENCIES
Financial Acumen
Interprets and applies key financial indicators to make better business decisions. For example, swiftly assembles and fluently interprets the financial data and metrics relevant to the role. Draws rich insights from financial and quantitative data. Adheres to relevant budgetary guidelines.
Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals. For example, gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.
Drives Results
Consistently achieves results, even under tough circumstances. For example, holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.
Manages Conflict
Handles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally.
Self-Development
Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
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