Guest Relations Manager, IHG, Doha, Qatar

About Us

Join our extraordinary world!

Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.

With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for seasoned Guest Relations Manager with luxury and lifestyle brand hotel experiences to join our pre-opening team in Doha.

Just a stone’s throw from the many favourite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.




Your day to day

As a Guest Relations Manager – you’ll oversee and direct all aspects of the guest relations function to achieve the highest possible guest satisfaction and monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.




What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

Literate – you’ll need a good grasp of reading, writing, and basic maths

Flexible – night, weekend, and holiday shifts are all part of the job, able to work in a fast-paced environment, and can work well in a diverse team

Articulate – a great communicator, you’ll be warm, welcoming, and easy to talk to

Experienced - at least 2 years of similar experience in Front Office - Guest Relations in a luxury and lifestyle environment

Pre-Opening experience is an advantage




What we offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.


https://careers.ihg.com/en/job-details/?jobref=Guest+Relations+Manager+-+Kimpton+Al+Rowda+Doha+Pre-opening|en|EMEAA35953#504245



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