This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
Job Purpose:
A Sales Consultant supports sales representatives in securing customer deals In addition, they are responsible for responding to customer queries, checking stock availability, processing deliveries, issuing invoices to clients, and maintaining records and databases
Job Responsibilities
1 Sales Order Processing
Communicate with customers via email and telephone to provide product/pricing information, order status, and invoice delivery status
Issue sales orders and invoices in the Oracle system to reserve available stock, or request procurement for unavailable materials
Propose alternative or equivalent materials from stock for received projects/orders
Process all export documents to facilitate smooth material delivery
Liaise with the logistics department to ensure timely deliveries based on client/project priorities
2 Customer Support
Register new customers and update existing customer profiles in the Oracle portal
Update external customers on the progress of their purchase order deliveries
Receive customer feedback/complaints, forward to the concerned teams, and follow up on progress
Submit invoices to customers for acknowledgment and payment
Communicate work progress of projects/orders to internal stakeholders
3 Reporting
Create and update weekly/monthly sales reports by sales manager/customer
Record invoice submissions to monitor and control payment progress
Monitor and control order execution processes
4 Learning & Development
Enhance knowledge of lighting technical details, manufacturers, and applications
Utilize Microsoft Excel for data analysis and reporting
Educational Qualification
Bachelor’s degree
Work Experience
Minimum 5 years’ experience in handling customer queries and order management
Competencies & Skills
Knowledge of Order Processing and generating sales reports
Experience with Oracle EBS
Proficient in Microsoft Office (Excel, Word, etc)
Strong problem-solving abilities
Language
Ability to communicate in Arabic (preferred)
DETAILS TO REGISTER FOR THIS JOB:
NOTE: Apply to this job with an ATS-friendly CV!
https://iacpey.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1000364?src=indeedNOTE: Apply to this job with an ATS-friendly CV!
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