We need a Manager, Social Media,
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose
Assist management with researching and delivering social media campaigns, designed, in the creation and execution of Social Media campaigns, in the final purpose of increasing sales and revenue to Ooredoo Telecom and to enhance the company's image on the social media world.
Manage Social Media TeamManage Social media agency and ensure top level performance
Develop and execute social media plans, marketing campaigns and tactics.
Responsible for review on various aspects of performance of available online social media services.
Work closely with the agencies and IT for articles, blogs, influencers and all social media channels.
Liaise and build relationships with all stakeholders, (e.g. customers, suppliers and colleagues).
Come up with ideas for marketing campaigns.
Maintain and build relationships with the media.
Track campaign effectiveness.
Monitor and engage social networks.
Create and participate in online communities.
Manage agencies with regard to the execution of briefed campaigns.
Ensuring consistency of approach and conformity within approved corporate standards allocated budgets and expected time periods.
Recommend to management updates and enhancements to online and interactive services based on customer's requests and needs, and in line with developments in the industry.
Carry out any other task that can help in achieving Ooredoo Telecom's strategic business objectives and company position.
Assist in building a highly engaged fan/follower/subscriber base by actively managing the following areas across the customer lifecycle: listening, insights, customer service, content marketing, and campaigns/promotions
Assist in creating weekly, monthly and quarterly reports across all social media channels reflecting Ooredoo customers, brand perception and areas in need of development
Ensure that all online communication helps Ooredoo achieve its strategic business objective and premier market position
Assist in the creation of communication plans for all social media campaigns
Assist in enhancing Ooredoo brand equity & presence through our communications
Monitor our social media channels on daily basis for inquiries & feedback
Coordinate with different departments for the latest updates like Sales, Branches, Marketing, IT, Technology and Customer Care as well
Support the creation of videos, images and graphic work to be used on social media channels
Monitor our channels and reply with appropriate answers
Capture Sales leads to add revenue to the company
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
Other duties as directed by Manager or other superiors
Bachelor degree in Mass Communication, Marketing, Media, Advertising or related discipline and appropriate registration with a recognised professional institute
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!
NOTE: ATS-compliant CV is MANDATORY!
https://ooredoo.sniperhire.net/kuwait/vacancy/172939?channelID=2887
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