We need Permanent - Customer Experience Executive
MAIN RESPONSIBILITIES
- Greets customers including answering phones and directing customer inquiries to appropriate party
- Answers routine billing questions/issues from customers
- Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits
- Completes, processes, and maintains applicable paperwork and records.
Manage the daily till (Cash/Deposit) and till procedures.
Handle goods and deliver them to the clients. - Optimize greeting (Greetings/Department at the end of the sales transaction)
- Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service.
Provide on the job training to the junior cashiers - Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines
- Ensure register/counter areas are neat and stocked with necessary supplies
- Identify prices of goods using memory or scanner
- Enter transactions in the cash register and provide customers with the total bill
- Sort and count currency and coins
- Issue receipts and change to customers
- Count money at the end and beginning of each shift
- Process credit card and check payments
- Perform the duties of customer service representative when required
- Assist in stocking shelves, rotating merchandise, and marking prices
- Open and close tills
REQUIREMENTS
- Excellent oral and written communication skills
- Detail oriented and highly observant
- Ability to multitask
- Possesses strong mathematical skills
- Cash handling experience preferred
- Proven good customer service background
- Professional behavior
Read the Job Description, and scroll down for
"DETAILS TO REGISTER FOR THIS JOB" to APPLY...
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What is an ATS CV?
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DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!
NOTE: ATS-compliant CV is MANDATORY!
https://fa-eoic-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_12001/job/15083
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Customer Satisfaction Reviews, right?
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
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This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.
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