Medical Engagement Services, Bupa Arabia, Jeddah, KSA

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need  Medical Engagement Services

Job Description

Provide administrative, logistical, and patient coordination support for medical engagement functions, medication refills, and home-based lab services. This role ensures efficient workflow, patient follow-up, and seamless communication between the medical team and patients.

Key Responsibilities:

1. Internal stakeholder Coordination:

• Confirm virtual consultations for patients requiring medication refills or lab services.

• Assist patients with orientation for Bupa app functions.

• Document patient concerns and forward urgent cases to doctors.

2. Medication Refill Support:

• Prepare prescription refill requests under doctor supervision.

• Coordinate with pharmacies or delivery services to ensure timely medication dispatch.

• Verify patient details and medication lists for accuracy.

3. Home-Based Lab Assistance:

• Arrange appointments for home lab service.

• Ensure service delivery and arrange for lab interpretation with a doctor.

4. Patient Communication & Follow-Up:

• Provide basic instructions (e.g., fasting before labs, medication usage) as pre-approved by the medical team.

• Report patient feedback or non-compliance issues.

5. Data & Inventory Management:

• Maintain digital/physical records of consultations, refills, and lab results (ensuring confidentiality).

6. Compliance & Safety:

• Strictly follow patient privacy laws and organizational protocols.

Skills

• Comfortable with telemedicine platforms, Excel, messaging apps.

• Strong verbal/written communication; fluency in E/A languages.

• Organized, empathetic, and able to work independently.

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NOTE: ATS-compliant CV is MANDATORY!

https://careers.bupa.com.sa/en/saudi-arabia/jobs/tamheer-medical-engagement-services-1100064475/



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