The Sales Intern, Global Sales supports the Middle East Regional Directors in day-to-day activities across all brands within Marriott International. The Sales Intern, Global Sales supports the team with pre-planning and logistics associated with the different phases of events, including tradeshows, roadshows, and any customer elated events.
Perform general office duties to support Global Sales.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
Enter, retrieve, reconcile, and verify information in Empower which involves sales activities and trends.
The position will be based in the Dubai Global Sales Offices (GSO).
CANDIDATE PROFILE - Education and Experience
High School diploma or equivalent required
2-year degree from an accredited university in Business Administration, Marketing, Hotel or Restaurant Management required
Fluent English required (written and spoken) and any additional languages beneficial, although not essential
JOB SPECIFIC TASKS
DUTIES
Assist with arrangements for client events and tradeshows and client follow-ups.
Support all reasonable projects that are assigned
Assist in coordinating travel opportunities including Tradeshows, industry roadshows, sales appointments, familiarization trips
Represent Marriott International in the assigned region
Develop and maintain respectful working relationship at all levels of the organization.
Brief Knowledge of accounts by markets
Support efforts to identify Development Accounts
Manage special projects when applicable
Develop and demonstrate understanding and knowledge of key hotels and destinations
Prepare presentation for special sales activities and events.
Assist with incoming phone calls / schedules and meeting setups
Handle internal and external guest opportunities by following instant pacification procedures ensuring guest satisfaction
Ensure paperwork is processed to clients, other departments, etc., with a timely manner.
Complete all assigned paperwork within a timely manner
Produce quarterly production reports per manager
Maintain updated list of key contacts and each Marriott International property worldwide
Organize all correspondence per account and lead and set up tasks for relevant follow up
COMPETENCIES
Adaptability
Advocates and demonstrates continuous improvement by adjusting to new ways as conditions and priorities change which may include learning new skills
Takes initiative by being a part of the solution and assisting in the resolution of issues/problems resulting from change
Able to work with different levels of management and management styles as needed in position
Communication
Keeps work group informed, speaks and writes clearly and concisely
Actively listens to other recommendations while seeking clarification and offering alternatives as appropriate
Communicates in a timely, proactive manner, receives directions and feedback well
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and competences
Job Related Business Focus
Actions support key business values of customer service, associate satisfaction, and financial success
Demonstrates pleasant, helpful and accurate service to internal and external customers
Respects fellow associates
Efficiently purchases and utilizes resources to produce quality products
Planning & Organizing
Sets priorities and establishes a realistic action plan while anticipating potential issues impacting the plan
Develops and follows procedures for ensuring quality, is detail-oriented, maximizes resources, meets deadlines, and follows through on assignments
Problem Solving
Directs problems to higher level or applicable department for resolution
Teamwork
Works well in a team environment
Acts as a liaison with other resources/departments as appropriate
Collaborates and builds trust among others, treats people fairly, equally and respectfully.
Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Technical Expertise
Demonstrates requisite technical expertise as defined by the position.
Work Habits
Demonstrates commitment and reliability in getting the job done efficiently, timely, professionally and accurately
Balances multiple projects simultaneously and maintains the personal, technical and professional skills needed to perform job duties
Consistently strives to improve these skills and represents staff and division positively
SKILLS AND KNOWLEDGE
Highly motivated, ability to prioritize and organize work projects from across the MEA region
Good written and verbal communication skills
To work towards focused goals
A strong team player
Works well under pressure and offers flexibility when last minute projects are required
Excellent communication skills (verbal, listening, writing)
Good IT knowledge- ability to use standard software applications including Excel
Ability to manage electronic real time communication channels
Sales and customer service oriented
Strong organizational skills
Languages are an advantage but not essential
Ability to ensure security and confidentiality of customer and company information
Maintain complete knowledge of and comply with all GSO policies and procedures
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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