Systems Engineer, Trend Micro, Dubai, UAE

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

Sales Engineer 

Location- UAE

 

For over 30 years, Trend Micro's unwavering vision has been to make the world safe for exchanging digital information. Security is our entire focus, and it shows. This single-minded passion has inspired our innovations that keep up with the bad guys despite a changing IT landscape, riskier user behavior, and constantly evolving threats. 
We embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. At Trend Micro, we're always looking for top talent and you will work with the best. With us, you have the opportunity to thrive in an industry that is dominating the news worldwide.  

 

Employee at Trend Micro 

When you join Trend, you become part of a unique global and diverse family. Here thousands of “Trenders” spread across 65 countries are passionate about doing the right thing to make the world a safer and better place. Ours is a culture of compassion, inclusiveness, collaboration and open-mindedness. We encourage our employees to be their true selves. 

 

Your Career as a Sales Engineer 

Joining our Technical team you will be part of a high performance team that focuses on cutting edge technology solutions related to cyber security. As a Sales Engineer, you will have ample opportunities of getting exposed to breadth of technologies like cloud native application security, Devsecops and other emerging areas of cloud. Trend Micro being leaders in unified endpoint security, Network security and email security is creating a wave with its market disturbing offering of XDR, where we are uniquely positioned to be a technology leaders having end to end security offerings. That is why in recent Forrest report Trend Micro is declared a leader for XDR. At Trend, role of a Sales Engineer expands from being an evangelist to a cyber security consultant. As most enterprises are rushing to adapt cloud technologies and AI-ML driven cyber security solutions, Sales Engineer creates a very strong relation with customer as a reliable advisor and technologist.  

 

As a Trend Micro product expert, you shall guide customers and prospects in the selection and deployment of Trend Micro Next-Gen security solutions. You shall take joint ownership with Sales team in developing customer relationships, providing leadership in security architecture and help influence customer’s technical strategy with strong problem solving skills. You will be the trusted advisor to customers by developing an understanding of customer needs, risks, tolerance and technology gaps and implementation.  

If you’re interested in a career in “Next Gen” sales engineering, then we have an amazing opportunity for you. 

 

How You Will Make a Difference  

Apart from being a technologist, you are expected to understand customer journey with product and it’s experience and help customer to navigate through it smoothly 

Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey 

A strong pillar to build and train sales organisation. You shall be an extremely good story teller and help sales team to sell better and effectively 

Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc.  

Leveraging channel partners by  upscaling and training for customer engagement is integral part of the role 

Conduct routine update on the new product/ technology to the internal sales staff 

Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how 

Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking  

Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution 

Present to all levels of an organisation complex technical issues and solutions in a meaningful, engaging, and digestible manner 

Apply strong problem-solving skills to design solutions that solves the customer problems 

Developing close relationships to help influence the technical strategy of the customer 

Deliver training to customer and prospects about Trend Micro solutions  

Working with company technical support personnel to ensure ongoing quality of support and customer health 

Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies  

Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest 

Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role 

 

 

Our Ideal Candidate  

Rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers  

Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be key advantage.  

Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage.  

Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage  

Good written and spoken communication skills in English 

A strong interest in all aspects of cybersecurity and a passion for customer security 

Excellent of understanding of public cloud technologies such as AWS and Azure  

 



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