Job Description:
IT Asset Manager, MEA
Dubai, UAE
The IT Asset Manager is responsible for facilitating the daily and long-term strategic lifecycle management of IT and infrastructure hardware assets, software assets, and software licenses throughout the organization.
What You'll Be Doing:
Responsible and accountable for the entire life-cycle management of information technology assets, i.e. hardware and software.
Manage acquisition, deployment, utilization, tracking, security, and final disposition of IT assets.
Respond to requests from end users, managers and others - internal and external.
Ensure that IT assets are always tracked and accounted for.
Develop and maintain ITAM guidelines, policies, and procedures.
Serve as IT hardware and software asset management subject matter expert.
Strive to Implement best ITAM practices.
Educate associates about company ITAM policies.
Data analysis across all asset classes ensuring accurate reporting and focused efforts can be implemented where remediation is required.
Support and participate in the acquisition process, ensuring that the best value is obtained.
Endeavor to establish and maintain the highest standards on the financial return of IT assets.
Make wise decisions on repair/replace of an asset, following the policy.
Handle assets lost/missing and stolen cases.
Ensure that the final disposition of IT assets meets the highest standards, protecting information and the accuracy of the disposition records as well as local and international environmental laws are not violated.
Ensures audit compliance for IT assets, that the department maintain accurate record of all IT hardware & software licenses, service agreements, contracts, proof of purchases, warranties for our software/hardware, and information regarding deployed and in-stock inventory of all equipment.
Strong understanding and hold on inventory management and replenishment.
Monitor and analyze trends in the organization’s spending and inventory control in order to make recommendations for the future, and to identify areas for possible savings and/or optimization.
Assist technology leadership with annual budget projections and planning.
Execute regular Asset Reconciliation exercise.
Collaborate with management to define cost savings, asset compliances and service improvements.
Track and renew Hardware and Software maintenance agreements and warranties.
Research equipment/software and make recommendations on vendors, manufacturers and product version.
Support documentation standards by ensuring that all the documents are readily available during normal operations as well as during any emergency situation.
Research new concepts and share the knowledge with administration to help make the best decisions in regard to adapting new policies, processes, procedures and technologies.
Always maintain the highest standard of personal and professional conduct.
What Required Skills You'll Bring:
Bachelor’s Degree in Information Technology or other related field
Minimum 5 years of IT Hardware and Software Asset Management experience in large enterprise environment.
Possesses significant current technical knowledge of IT hardware and software.
Proven track record of IT inventory management.
Solves problems and makes business decisions independently, with the focus on cost reduction, increase efficiency and quality.
Understanding of the budgetary process and how ITAM relates to CapEx and OpEx expenses.
Knowledge of physical asset security, control, and auditing.
Ability to read and interpret software license agreements to determine usage restrictions, entitlement limits, license metric definitions, and reporting responsibilities.
Experience in agreements negotiations with SW publishers, HW manufacturers, other vendors.
Knowledge of licensing agreements and terminology involving software, particularly with Tier one vendors such as Adobe, Microsoft and Oracle.
Demonstrable experience with ServiceNow asset management and ServiceNow Reporting.
Ability to write complex documents (may include policies and procedures and presentations).
Communicates with a wide variety of individuals (employees and all levels of management) throughout the organization and outside of the organization (i.e. clients, vendors).
Exceptional communication, interpersonal and organizational skills.
What Desired Skills You'll Bring:
IAITAM CITAM, CHAMP, CITAD, CSAM, CAMSE Certification
Minimum Clearance Required to Start:
Not Applicable/None
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