DSV Air & Sea is constantly evolving and expanding with the global market. Working for the world's 3rd largest global supplier of transport and logistics can open many opportunities for you to develop your career on an international scale.
An exciting opportunity for a candidate with a solid background in Finance in our Credit Control department to join our team in the Dubai branch.
A credit controller is responsible for collecting invoices and ensures that credit given to customers is monitored.
The role of a credit controller, you will coordinate the debts of our existing customers by collecting the overdue amounts, decide whether to allow credit to a debtor and resolving non-paid invoices.
Ensure payment is received promptly and efficiently. Credit Controller role is critical position that directly contributes to an organisation's liquidity.
Detailed Responsibilities:
Follow up overdue invoices by telephone, email & letter within agreed timescales.
Handle disputed Invoices and negotiate to bring payment within the agreed terms.
Respond promptly and completely to both client and internal enquiries about errors in Invoicing ,payments, SOA and thus ensure customers to pay on time.
Keep close liaison between the Customer and the sales/Customer service department/ Operations so that credit issues are resolved smoothly.
Maintain accurate records of all payment follow up activities.
Regularly making contact with customers to ensure all relevant debts are managed as necessary.
Checking customer's credit situation and Setting up the terms and conditions of the receivable balances.
Ensuring for credit and collection policies and procedures are followed as per the DSV guidelines.
Follow the DSV dunning procedures closely whenever a customer defaults the credit agreement.
Evaluate the Credit limit weekly and update the revised limits based on evaluation and approval.
New Credit Application should be submitted to Head of Finance with all relevant supporting documents for approval.
Issue credit confirmation letter for all approved credit applications and get signed from the customer for record keeping.
Review the validity of the legal documents such as trade license and tax certificates and request for the renewed licenses as and when they expire.
Monitoring closely the customer outstanding balances to ensure a reduction in DSO.
Reconcile the account balances every month and prepare the debtors ageing for the monthly reporting.
Review the Bad debt details and prepare bad debt provision for the monthly financial reporting.
Review and prepare Credit Insurance overview at the month end and prepare the necessary credit documents such as CAF forms if required and signed off by Management.
Propose write off of irrecoverable receivables or recommend for legal actions.
Providing ad-hoc reports as and when requested by management.
Meet weekly and Monthly KPI's set.
Review and prepare various reports on a weekly or monthly basis.
Qualifications & Characteristics:
3 years’ Experience as a Credit Controller
Experience in handling strategic accounts
Transport and Logistics Experience would be beneficial
Work with all our internal teams
High standard of accuracy and attention to detail
Teamwork and flexibility is an important aspect of the role
Strong organisational skills
Strong verbal and written communication skills
Customer focused
DSV – Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
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