Manager, Kantar, Dubai, UAE

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Job Details

Account Manager- Job Description

1/ Development of Client relationships:

• Maintain and nurture client relationships
• Develop new business from existing clients
• Good understanding of client business and market
• Manage and promote delivery to client expectations

2/ Financial management:

• Accountable for managing projects and team to drive positive GM and profit
• Pricing for success and profit
• Works with internal and external clients to identify cost effective solutions

3/ Proposal process:

• Accountable for creation and integrity of proposal and pitch (focus on benefits)
• Responsible for turning complex research approaches into workable & profitable solutions

4/ Project management / Fieldwork:

• Required to write proposals, design questionnaires, discussion guides, put together presentations with minimal input from a senior source
• Determine tasks and actions for exec team, allocate resources effectively, schedule and meet deadlines, brief support services, manage and evaluate project progress
• Suggest process improvements to suppliers and team
• Set standards of excellence, ensures high quality through thorough checking procedures
• Drive integration of team members to deliver excellence
• Clarify and manage roles and budget within project team
• Oversee change to meet business and client needs
• Manage the creation & review of materials to meet client needs
• Conduct qualitative fieldwork and analysis with minimal supervision (Qualitative Space)
• Design & facilitate insight generation & creative concept development (Ideas Architects)
• Should be able to build a story - client ready

5/ Analysis/reporting:

• Provide sound guidance on analysis techniques and “finding the story”, finalize and ensure strategic content of conclusions and recommendations, always adding value to research results (both qualitative and quantitative)
• Generate insight and recommendations that demonstrate knowledge of client’s world and are based on client need
• Analyze data patterns in detail to understand significance and identify appropriate action (Quality Assurance)

6/ Leadership, team and people management:

• Identify skills gaps and growth potential of team members, involve execs and juniors in planning and design of project, provide on the job training
• Ensure team members have objectives & development plans to support team goals and company strategy
• Assist in recruitment and development of staff in line with team and company needs

7/ Communication:

• Actively listen and communicate openly with clients and internal teams
• Clearly and persuasively communicate complex issues, internally and externally
• Clearly and accurately write reports, presentations and proposal documents
• Deliver client presentations (both qualitative and quantitative)
• Additional Job Description

8/ Behavioral dimensions:

• Communication skills
• Team management skills
• Ability to multi-task
• Ability to handle stress/work under pressure
• Initiative
• Business etiquette
• Deadline orientated
• Willingness to accept responsibility and accountability for work
• Strategic thinking ability to add value to research results
• Understanding of client needs
• Understanding of practical applications in the context of real life marketing problems
• Motivational ability

https://kantar.wd3.myworkdayjobs.com/en-US/KANTAR/job/Dubai-Jumeirah-Lakes-Towers/Manager_R066832

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